Read more from our customers! (Photos are positioned above the testimony. Testimonies from previous years can be accessed underneath this testimony box.)
Our chairs were delivered yesterday. They look great in our living room!
P. Ireland, North Carolina, 6/29/15
Hi Cathy! My sofa arrived on Friday, and it's perfect. All good things are worth the wait!
L. French, Massachusetts, 6/24/15
I am enjoying the sectional. It is definitely high quality and looks and feels great. Thanks again and I hope you have a great day! Hope your mother is getting better, too.
L. Wolfe, Virginia, 6/22/15
Cathy! It's just beautiful! More than even I imagined. Cathy!!! I am in heaven!!! This couch is amazing!!! Thank you thank you thank you!!!!!!
I have been looking for a couch for about 6 years. I wanted a sectional. I wanted it to have scattered pillows and a skirt. I wanted the arms to be straight and I wanted it to fit exactly the measurements I needed. Most importantly, I wanted it to be comfortable. After many years of searching, I realized that I may never find such a couch. Then I happened to find Carolina Chair! You were able to deliver on all of my needs! You know how long it took me to finally place the order. I waffled over the fabrics for months. FINALLY I was ready and WOW!!!! It is beyond my imagination! Simply amazing!!! I can't wait to see it in my den and have my friends over and show it off.
Please give a special thanks to your brother!!!! What a craftsman he is!!!! I will for sure spread the word! You all are amazing!
D. Parsons, Maryland, 6/19/15
I found Carolina Chair thru an online search for custom made couches. Once I found their site, I just knew this was the company I wanted to do business with. Their history combined with the awesome "made in America" custom couches had me almost sold. But once I spoke with Cathy Fry I knew for sure I had found a company I wanted to do business with!
The ability to customize everything from the back height, to the seat length, to the total length, as well as using the fabric of my choice, was just beyond my dreams---and oh boy Cathy is a mind reader because my couches are exactly as I had pictured them in my mind. Not CLOSE but EXACTLY-- that is unbelievable attention to detail during the ordering process and implementation of the actual look by both Cathy,her amazing brother and everyone involved in the manufacturing process!!
Follow up, follow thru,timeliness and shipping were all first class. Shipping included and white glove delivery from North Carolina to New York-amazing. I have never seen, anywhere, this quality of workmanship in a final product!! The comfort of these couches is unbelievable! The pricing was great! I am beyond thrilled!! Thank you so very much to the entire Carolina Chair Company, it was such a pleasant experience doing business with you and seeing my beautiful couches in my log home took my breath away!
Peruse their web site, look at styles and fabrics and then if you don't find exactly what you want--never fear--Carolina Chair will make your dream furniture a reality!! If you are in the market for new furniture, couches, chairs, stools, pit groups--run don't walk to their web site. If I could say more to ease any uneasiness anyone may have with ordering "site un-seen" custom furniture from an out of state company, don't worry Cathy will walk you thru the entire process and draw out of you (with a few key questions) what your dream furniture looks like!! And then like magic deliver your dream!!
S. Barneveld, New York, 6/12/15
I have been meaning to write and tell you how smoothly everything went with the delivery of our love seat. Because of the frantic last few weeks, I haven't actually seen it yet....although my husband says that it's really handsome! I look forward to seeing it this coming weekend and will write to you afterwards.
Your company does business the old-fashioned way, with real support and follow-up. I think that is wonderful. Thank you.
Received this email on 6/17/15:
I arrived at our country house on Saturday and found the loveseat in place and looking fantastic. The pillows are just what I wanted--soft but not too soft--and the fabric nice to the touch. We tried out the pump and the air mattress works really well. In short, it's a high-quality piece of furniture, made by what is obviously your high-quality company! I will not hesitate to recommend you.
A. Swan, New York, 6/10/15
Thank you for all of your help with the sectional, it has worked out perfectly.
A-M Janniello, Maryland, 6/10/15
My couch arrived this morning and I LOVE IT. I love the color, the quality, the craftsmanship, and the comfort. I don’t know why anyone would overspend at a big box retailer when they can go straight to you, the manufacturing source. I will be sure to tell all of my friends and family about you and your brothers. You folks did a wonderful job, and I thank you!
C. Lilling, New York, 5/29/15
We wanted two identical very long sofas for the long, narrow living area of our contemporary house. The only way we could get the dimensions we were looking for was to combine a left arm only section with a right arm only section, and to do this twice. We did want to ensure that 4 people could or would sit on the sofa at one time, if an occasion such as book club, or a television event/party required it (we host an annual Academy Awards party). While we love the idea of one cushion across the entire seat of the sofa, but that would have been too long to be practical, so we opted for 4 back cushions over 2 seat cushions. Cathy offered her extensive expertise and extremely valuable advice, as we changed our minds several times until settling on the final design, which looks so great!
Thank you, Cathy, so much, for your help but most of all your patience. I can't wait to see the sofa. It arrives next Thursday, hopefully right after the new flooring has been installed....
C. Sheppard, South Carolina, 5/27/15
Thanks for all the hard work. The sofa arrived the other day and we are very happy with the results and will be glad to recommend your company to our friends.
J. Yow, South Carolina, 5-24-15
Just want to tell you that the furniture came today and everything looks great! And the delivery guys were just wonderful :) Thanks much for everything.
B. Turvett, New York, 5/21/15
We received our couch this week, and we love it. The delivery company arrived around 5pm, and they were extremely efficient. They had the couch set up within an hour of when they started. We were satisfied with the delivery process.
K. Mobile, New Hampshire, 5/14/15
My wife and I more or less stumbled across CarolinaChair Company on line while looking to buy a new arm chair and ottoman and we are so glad we did. We contacted Cathy who responded within a couple hours saying she would be happy to help us get the chair we were looking for. She guided us through the website, which is pretty easy to follow, showing us various models and fabrics as part of our “tour”. Throughout the process Cathy was extremely helpful and answered all of our questions in a very thorough manner. As we honed in on fabrics, she sent us a number of samples that proved very helpful. We needed to make a few custom changes in the standard design for the chair we selected and Cathy again proved to be of invaluable help. When we finally placed our order we were pleasantly surprised that the price for our “custom” chair and matching ottoman was significantly lower than anything we had seen elsewhere. When our new chair and ottoman arrived, we could not have been more satisfied. Everything was as advertised and the quality was outstanding. We have been enjoying the set for a couple months now and are just as pleased as we were on day one. Outstanding product at a great price! We recommend CarolinaChair and Cathy Fry without reservation to anyone looking for high quality, reasonably priced American made seating.
R. Furr, North Carolina, 5/17/15
WOW! The sofa is awesome....a real one of a kind! I am bursting with delight. You brought my imagination to life. Thank you, thank you so much! I can heartily recommend you with all the confidence in the world!
K. Hervochon, Maine, 5/12/15
Here is the long-overdue testimonial for your website, with a picture!
After more than ten years in a house full of teens, dogs, and cats, the last sectional we bought from your company was ready to move on. (And it has, in the home of one of the aforementioned teens, who has his own place now with three other young men.) I was ready to think about a couple of smaller pieces for our empty nest, but my husband said, "I want another sectional." So we ordered up the same thing...except with custom modifications to get exactly what we wanted. I knew the back cushions would end up folded in half and jammed against the arms for comfy TV watching, so we got the loose pillow back instead. Legs a little higher, for easy retrieval of dog toys. Casters on the ottoman. Microfiber fabric, for all those spills. We've had a few, and it wipes clean just like the kitchen counter. Amazing. We love our new sectional even more than the old one and are happy to be repeat Carolina Chair customers!
D. Juzan, Alabama, 4/28/15
Our friends slept on the sofa for three days and raved about how comfortable it is. Thanks again.
M. Davis, Utah, 4/27/15
I received the furniture on Tuesday. The 2 fellows were very professional and the shipment came from the longest semi truck I have ever seen.
I'm still adjusting to the pieces in my room. The sample I had of this fabric only showed a section of the flower so until you showed a picture of the sofa, chair and footstool, I had no idea it was a continuous complete flower. I thought the design consisted of partial circular lines in the teal color. I can see where a large fabric sample is what to request. My sample is 5 x 7".
The cushions of the new couch are much firmer than my old queen size sofa bed. This sofa was made by Mastercraft and was about 17 years old, so I imagine the cushions were rather flattened over the years.
I like the furniture's design and and will gradually adjust to how my room looks now with the new pieces.
Thank you for all of your assistance and the talent used by your family to produce first class furniture. Nowadays it's rare to see professional products and service.
P.S. My daughter thought I was crazy going to a North Carolina firm to order my furniture rather than purchase it locally. Believe me it was worth it.
D. Appel, Minnesota, 4/24/15
Thanks Cathy. We are so very pleased with our new loveseats. By the way, your Hall chaise that we have now is one of the favorite places for everyone because it is so comfortable. This new chaise that we just ordered will act partly as a windowseat for grandchildren.
M. Gerber, Missouri, 3/13/15
Thanks Cathy. We are pleased with our new loveseats. We now want to order a Hughes Queen Sleeper.
P. Tate, North Carolina, 2/25/15
In case you did not get my email from my phone, attached are the pictures of my new sofa and loveseat that look beautiful in my living room. My furniture just arrived and I love it. A white sofa and loveseat delivered in winter and came spotless! They were very well packed and I’ve already bragged to anyone who would listen. I am very proud of the fact that the pieces were made in the USA!!!!! Thanks so very much for the wonderful customer service and a well built product!
C. Stark, Missouri, 2/24/15
Sorry it's taken so long to get back to you - we are still busy moving. Sofas were delivered and I could not be more pleased! They are indeed beautiful! I love the Kingsley design. I almost didn't get the curve on the side, but I am so glad I did. It gives the sofa an elegance that you just don't see anymore. The fabric is gorgeous! They are comfortable too. My whole family loves them! The craftsmanship is truly amazing and I thank you all so much! I look forward to doing business with you again.
B. Epp, Nebraska, 2/7/15
We received our sofa and chair today, and the quality of your product and your service were more than what we expected or accustomed to. We thank you for your first class treatment and are very happy to have found your company that takes pride in the work, product and service. We are now enjoying our fine pieces of furniture and are pleased with your reasonable price. We wanted to avoid the inferior furniture featured in the chain and department stores and to patronize an independent, small family business in our country. We believe in the excellent manner in which your company does business and in your treatment of us as a customer. Your business offered us a wonderful, pleasant purchasing experience that has truly earned our patronage.
R. Yang, California, 1/28/15
Absolutely love my twin sleeper. It's quality all around and communication with Cathy was was top notch. The delivery process went smoothly. I could have walked in to a big box store but I had much more confidence dealing with CarolinaChair and their family owned business. I was right. The product is quality and I am completely satisfied. I will definitely refer others.
L. Palombo, Texas, 1/28/15
The sectional looks great! We loved the first one, and after 10 years of hard wear (two kids, three dogs, two cats and A LOT of entertaining), it is being relegated to the pool house. We are looking forward to another 10 years with the new one. It’s the centerpiece of our home. Thank you!
J. Gelorme, North Carolina, 1/15/15
We got the ottoman yesterday and two beautiful pillows! We are enjoying the couch very much. We love the fabric which you recommended. My daughter loves how soft it is and I love that the cats haven’t even attempted to use it as a scratching post!!! Good call on that one!
I hope all is well for you and your family.
G. Lazarus, New York, 1/13/15
I realized that we had not sent photos of your work in our living/family room when sorting thru old emails - our apologies.
You had asked for a few words to explain why we chose CarolinaChair, and as you can see from the attached photos the dimensions were the critical factor in addition to the quality of your work. The arrangement of the furniture was designed to help break up the open plan of the area and we wanted to completely fill the wall without wasted space or an overhang. At the same time the depth of the chaise was critical since we had French door that opens on the adjoining wall. We are thrilled with the furniture. In the last 18months it has provided a center for our family to relax and interact. Our interactions with you and your brother were great and we would happily recommend CarolinaChair to anyone we know.
M. Sturgess, Pennsylvania, 1/2/15
Cathy, I just wanted to let you know we received the mattress yesterday as planned. Thank you so much for your help!
M. Clark, Michigan, 1/2/15
Thank you so much for everything. You guys are wonderful! Thanks for getting the Air Dream mattress to me so quickly!
T. Dowty, Florida, 1/1/15
Sofas arrived on Saturday and the delivery guys were awesome! Condo is still “under construction” so sofas are wrapped (after I took a sneak peek) until ready to be used. They looked fabulous!
M. Montee, Georgia, 12/31/14
Cathy, the chair is great. Beautiful and so far, the most pet proof thing we've owned.
Now I'd like to order 2 love seats to match, same fabric. Can you recommend a particular model?
Also, I was wondering if it would be possible to create a "sleeve" for the back of the love seats, much like those pieces of fabric sleeves that are fitted to go over the arms of the chair to protect them. It adds an extra level of pet proof-ness to the arms of our chair. Cats don't like to scratch the arms of the chair because the cover slips off.
And would it be possible to create such a sleeve for the back of the chair we already have?
C. Wolfe, 12/20/14, Pennsylvania