I wanted to let you know our sofa was delivered today little before 4pm. The delivery guys were very good and polite. My wife and I love the sofa. The color looks great.
Thank you for great service. We wish you and your family a Merry Christmas and a Happy Year 2020
B. Swamy, California, 12/9/19
We LOVE our sectional more all the time. I come home from work in the morning after rough shifts and have a lie down. My wife comes home and finds me sound asleep with both dogs. Lots of room, super comfortable. The perfect couch.
R. Paulsen, Alaska, 10/29/19
We received our couch yesterday evening! And it's fantastic!
The delivery company, Home Delivery Service, was cordial, helpful, and professional. It took a little longer to get the couch than expected from them (a little over a month) as they had to wait for other deliveries in the area. Overall, though, they did a nice job bringing the couch up 3 flights of stairs and into our apartment.
I am attaching some photos of the couch in our apartment -- and with our cats, Stella and Luna.
I will be leaving a Google review shortly, but here is a testimonial that you are welcome to share on your site and social media:
Exceptional quality and customer service! If you're looking for a GREAT couch and a company that can customize to fit your needs, then you gotta’ use Carolina Chair.
My husband and I spent many hours researching quality-made sofas and Carolina Chair kept coming to the top of the list. We reached out to see if they could make some tweaks to a model we had our eye on--the Henley sofa--to better accommodate our needs.
For instance, we needed a sofa that was a little longer than their standard sizes and we needed the right cushioning for low-back support. In addition, we needed to select a fabric that would look stylish and feel comfortable while also being pet-friendly as we have two cats.
Cathy Fry of Carolina Chair helped us select the Camden Grey, a velvety tight weave, industrial-grade fabric, to suit our needs. She also worked with us to make the Henley sofa longer and deeper and also recommended we add lumbar pillows for extra low-back support.
Carolina Chair did a great job throughout our customization process, listening to what we wanted and providing recommendations to meet our needs. We were so thrilled once our sofa finally arrived, and we couldn't be happier. We are proud to feature an expertly-crafted, USA-made sofa in our home that's comfy, velvety-soft, AND stylish. Thank you so much!
K. Pepelko, Louisiana, 9/28/19
Hello Cathy. I want to let you know the chairs were delivered Saturday. We are very pleased with our king & queen chairs. They look fabulous in our family room. Exactly like the picture I have had in my mind. We are very comfortable with referring Carolina Chairs to our community, family and friends. Ya’ll definitely get a 10!
I want to let you know the gentlemen that delivered the chairs were very professional and kind. I would give them a 10 for their service too. We would feel very comfortable to refer their delivery service also.
Thank you for your kindness, keeping us updated and your professional service.
T. Lingler, Georgia, 9/27/19
Five years ago, we purchased a sleeper sofa from you and I promised I’d send a picture. I’m sending it now, just a little late!
M. Piersol-Miller, Pennsylvania, 7/22/19
Hi. Meant to send these earlier. Just wanted to say thank you for a beautiful sofa. We love it!! Gorgeous, soft, high-quality. Thanks again.
L. Walker, California, 7/11/19
The love seat is out of this world! It arrived safely yesterday and the delivery was seamless. They even showed how to open & close the sleeper bed safely, and the feature when you can tilt up the head rest of the mattress.
I can’t thank you enough for all your help with planning the right combination of dimensions, features, and fabric. And the quality of the sofa... well it is Devine! I have to remind myself to get up and get things done.
We will certainly spread the word!
L. Currens, Massachusetts, 7/1/19
We’re so happy with our “new” living room. And, as the guy who spends most time on the furniture, let me tell you it’s comfortable as all get-out!
Finally, thank you for all the work in making our choosing and getting new furniture such a pleasure. Carol loved working with you guys!
S. Woodruff, Montana, 6/12/19
Thank you for your email and the photo. The ottoman and arm covers arrived on Saturday. Naturally, everything looks great and once again we are very pleased with your work and our decision to purchase more furniture with Carolina Chair. We have told friends and family about your great work; I hope that at least one of them decides to order furniture from you.
Wishing you a great summer!
All the Best,
D. Robinson, Maryland, 6/10/19
Hi, Cathy - Please tell your brother we think he did a BEAUTIFUL job on our sofa. She's so pretty. We love it!
And thanks to you and Loretta for everything you did to help us get here.
We're considering what we'd like to order next...please let me know if there are any feet choices in addition to the feet page on your website.
E. Frischberg, New Jersey, 5/19/19
M. Sullivan, Washington, 5/9/19
We have been enjoying our couch for a week now and the best description of how happy we are happened the other night when my beloved bride told me she loved me almost as much as the new sectional. When I looked at her a little cross's eyed, she assured me it was a good thing, because she REALLY loved the new sectional.
The sectional is where we now snuggle together every evening and watch Netflix or read books.
Thank you so much.
R. Paulson, Washington, 4/26/19
Just a note to let you know we love our new couch! It’s exactly what we wanted.
I will definitely recommend CarolinaChair to family and friends.
p.s. Delivery was easy - the guys were great.
L. Mitchell, Massachusetts, 3/27/19
Our furniture is beautiful!! The quality is exceptional and I love the fabric. It was a pleasure doing business with Carolina Chair and I will definitely order again.
C. & B. Blair, Georgia, 2/19/19
We are absolutely thrilled with the custom sofa we purchased from Carolina Chair last year! It is everything we hoped for
C. O'Dell, South Carolina, 1/20/19
I hope all is well with you and your family. I just wanted to say that I absolutely LOVE my love seat and chair. It’s sooooooo beautiful. Thanks to you, your brother and your entire staff for always doing a wonderful job.
D&D Delivery was great as well. I found another home and I will be moving in with my new beautiful furniture, My other beautiful pieces that your talented brother made are coming with me too of course. Thank you.
Again Cathy and your brother. I appreciate you guys.
Note from CarolinaChair: S. Bagley has ordered from us multiple times. She is definitey a fan of our quality and we SO APPRECIATE HER! We are including photos of a few of her past orders beginning in 2010.
S. Bagley, New York, 1/15/19
Our custom Byron sectional sofa was delivered this past Saturday. It is truly beautiful. CarolinaChair did every custom change we asked for and did them perfectly. The sleek new sofa goes with everything else in our living room, and I can finally sit comfortably there. We will write a “story” for your website and a 5-star review on Google, though it may take a while for us to do it. (I don’t have a Google plus or Gmail account and I may have to create one.) I have attached two photos I took of the new sofa in our living room. I will send better ones later – when I took these I didn’t notice that I caused odd dark patterns on the cushions from using a lint brush to try to make the fabric look uniform. The Baltimore fabric looks much better after normal use, and it is so soft I want to roll on it like a puppy.
The custom sectional you make for us is in our living room, and it is gorgeous. We are sending photos to our friends and plan to have a party just to show it off.
P. and G. Goldenhagen, 1/17/19
The couches are in and look beautiful! So comfy!!!
Thank you so much. When we need more furniture, we will be calling you.
L. Anderson, California, 1/3/19
Just an FYI. Our sectional was delivered on 12/18. We love it! My husband is so happy to have a comfortable spot to watch TV. We received many compliments over the holidays.
I feel the sectional is great quality for the price. CarolinaChair is easy to work with and helps in making decisions about what will work.
Note from CarolinaChair: H. Meckes is a repeat customer!
H. Meckes, Missouri, 1/2/19