Read more from our customers!

I wanted a sleeper chair for one bedroom and couldn’t find anything that I liked until I found the Carolina Chair website. It was a bit scary ordering a piece of furniture without getting to check it out in person but Cathy Fry assured me I would be satisfied with the quality. The hardest part was finding the fabric I wanted because I had something specific in mind. I finally found it – had it shipped directly to Carolina Chair and this weekend my perfect chair and ottoman were delivered. I combined two styles together because I liked one chair style and a different ottoman style and wanted feet on both. Cathy was very accommodating and responded to all my questions immediately. If you are looking for excellent service and good quality at a reasonable price then Carolina Chair is the answer. View photo.

Very Happy,

B. Richardson, North Carolina, 8/31/10

We're writing to thank you so much for facilitating the creation of our wonderful new couch. We're in love with it! It's more beautiful and comfortable than we had hoped. The material is luxurious. It was manufactured exactly to our specifications. The delivery and set-up were seamless (no pun intended).

Thank you so much from two very happy customers. View photo.

E. Walcoff, New York, 8/30/10

Cathy,

We received our leather Hughes sofa and ottoman today and they are beautiful. As you said earlier, it was worth the wait and the Brasil leather was a perfect choice. The workmanship on both of them is outstanding, and I would recommend you to anyone. I know we struggled to find just the right choice, but with your help we succeeded. Thank you. View photo.

D. Smart, Oregon, 8/25/10

Hi Cathy. I just wanted to let you know that the furniture was delivered on Monday, and it is just gorgeous. We've played around with the configuration, and love the ability to move the pieces around. Best of all Kyle loves it! Thanks again!

M. Vipham, Illinois, 8/25/10

At last my sofa arrived-----Wed. Aug.11 at 6P.M. I really like it and am happy that I ordered it from you. I'll be in touch with you later. Thank you for your professionalism.

V. Lynch, 8/13/10, California

Dear Cathy,
The sectional came today, as you know, and it is beautiful. I want to thank you for guiding me through the buying process. Because we talked about what I wanted in a sofa, comfort but still providing support, you customized the sectional to make it just right. The moss color is soft and yet warm. The pillows are the perfect complement to the colors in my living room. Thank you so much for the third pillow. That was so nice of you. I will certainly use your company again when I need additional furniture. It has been a pleasure.

E. Bergman, New Jersey, 8/12/10

Would you still have measurements of sectional I got from you several years ago? I would like to have slipcovers made if you do. We LOVE the furniture, and I must tell you it doesn't show any wear, even after all this time. I just want a change without giving up my sectional! (Note from CarolinaChair: Yes we have the records and yes we can manufacture slipcovers for the furniture we built years ago!).

J. Berge, New Jersey, 8/2/10

I just wanted you to know that the AirDream mattress for the sleep couch is a BIG hit! I should have done it sooner. Thank you for the prompt and courteous service. (Note from CarolinaChair: we sell AirDream mattresses to those who have existing sleepers they want to retrofit with a better mattress.)

C. Pearce, New York, 8/1/10

Dear Cathy,

My experience from inquiry to delivery was excellent. You were always available and answered all questions patiently and in detail. The fabric selection process was uncomplicated and the samples were received quickly and in a generous size for decorating purposes. I was looking for a sectional to match one we already have in another room. Without success locally, I turned to the Internet and found Carolina Chair Co. I am so pleased with the Roth sectional in Sunbrella Burgundy canvas and the matching storage ottoman. Words are insufficient to describe our pleasure when we received the furniture. With the high temps in June and July, we welcomed the delivery one hot, steamy night knowing we would soon sleep comfortably as the sectional was being placed in a room with air conditioning. The standard cushions are wonderfully firm and hold their shape beautifully. I must commend all of you at Carolina Chair Co. for the fine workmanship and attention to detail. Also, the delivery service was exceptional and the men obviously knew how to maneuver large pieces gently and efficiently. I have sung your praises to many so far and will continue to do so. Thanks again to all at Carolina Chair Company.

K. O'Donnell, New York, 7/29/10

Thank you! We love it all! (the dogs are mad they are not allowed on!). View photo.

P. Walker, Massachusetts, 7/19/10

Hi Cathy,

I just wanted you to know our armless sofa sleeper arrived yesterday afternoon, and is absolutely wonderful!!! You are so right...I love, love, love it! We can't believe how gorgeous and comfortable it is, and how it complements the room so well. Our guests are arriving this week-end, and I have been doing the happy dance now that the room is complete. We are extremely happy that we found you and Carolina Chair.

I had been looking a few months for the "perfect armless sofa sleeper" for a small guest/craft bedroom, when we finally turned to the internet. I could no longer delay a decision as we were expecting guests in 6 weeks. I was so impressed with the initial contact with you that I knew I had found the right company. You indicted that you would try your best to get it finished and in the hands of the transportation/deliver company within our timeframe, if I could choose a style and fabric quickly. You immediately sent a variety of fabric swatches based on my colors of interest that very day. Now, that is customer service! The package arrived three days later, and the samples you sent were "right on" as to the colors we were contemplating. You made this process so easy and fun for us to choose. We were able to pick our fabric and style immediately, and placed our order for the Crawford armless sofa sleeper in Chenille Seattle Oak. I now have that "perfect sofa sleeper" in my home.

We are very pleased with the quality of the workmanship, as well as the fabric selection, and the fact that it is American made, which was important to us. Carolina Chair definitely delivers excellent quality work, the best finished product, and the most wonderful customer service.

The delivery company was good, too, and took care in unwrapping our furniture, placing the furniture, and taking away all the packaging.

I want to thank you again, and your brother, and the other employees who made this such a wonderful adventure. I must tell you that when my husband saw the finished product, he said, that from now on any future furniture purchases will go to your company. He was very impressed. I am so happy with my entire CarolinaChair experience. Thank you, thank you.

R. LaBianco, Arizona, 7/19/10

HI, Cathy...

I apologize for the delay in getting these to you... wanted to wait for the new lamp to be installed, and for the ottoman to arrive. So here it all is!

As you can see, we had a very tiny space to accommodate something we wanted to both look great and to be extremely comfortable, as we spend a lot of time sitting here. "Bingo!" on both counts!

The fabric was a real departure for us, as we're generally in the "celadon green" palette, with a few red, and sometimes black, accents, throughout the whole house. We both love this, as it adds a lot of drama to our small space (and looks great with one of our Oriental rugs in front of it). We added a long black leather ottoman, for putting up our feet.

I requested "no arm cushions", since we have a lot of throw pillows of our own–only showing a few in these photos–and that has worked out perfectly. We also got the combination seat and back cushions, which are deliciously comfortable, even as they hold their shapes.

All in all, we couldn't be more pleased with everything about the process of ordering from you, and with the finished product!

Many thanks from two happy and comfy customers! View photo.

Best regards,

C. Nicklaus, Connecticut, 7/14/10

Hi Cathy-
Just wanted to let you know that we received our furniture about a week ago and we love it! It's exactly what I wanted. It's comfortable, well-made and looks great in our room. Also, as promised, the delivery company was great. The guys even helped move our old sofa out since I wasn't able to lift it. It was really a pleasure working with you--we'll certainly be back.

Best regards,

K. McKeon, New Jersey, 7/12/10

The couch is great, very comfy. Nice job! We are both very pleased with it, plus the delivery guys were very good.

We will recommend you as often as we get the chance.

A. and N. Klein, New York, 7/10/10

I received the chair Cathy. We left shortly after that for a couple of days. Thank you so much, it is lovely. Looks really good in the bathroom. It has been a pleasure working with you. I will be in touch when I need something else. I will certainly tell people about your company. With this economy you would think that people would want to work with you and help any way they can, but they just don't. Seems there isn't any pride left. Thank you for being such a great help to me! I will be in touch. Have a good week.

J. Wilkerson, Tennessee, 7/7/10

The guys came today around 1:45 PM and set everything up in the pool house and it looks fantastic. They even went as far as opening up the sleeper sofa and explaining how the air mattress works!! One of the guys only had a problem when he went into our pool house as we are HUGE Boston fans (Red Sox, Celtics, Patriots, Bruins) and he is a Yankees fan but he loved the photo we have of Ted Williams and Babe Ruth shaking hands!!!

My boys were so surprised as they love the sectional in our Bahamas home. By the time I had a chance to take any pictures it was dark and I would rather do it during the day so you can see the view from the pool house. Now all I need to do is match cushions for the wicker rocker and the 3 bar stools we have.

I will try to take a picture in the next day or two and send to you.

Thanks again for everything, your customer service and workmanship are second to none!!!! And I can't thank you and your brother enough for rushing our order and getting it out so quickly!!! (note: J. Janiak is a repeat customer)

J. Janiak, South Carolina, 7/1/10

Cathy, here is a photo of the pieces in place. You might remember the red sofa too which you made about 10 years ago! (note: K. Klyce is a repeat customer - her first order was 10 years ago – she has ordered several times and we are so appreciative).

K. Klyce, New York, 6/30/10

Hi, Cathy!

I wanted to let you know that my furniture arrived this morning, safe and sound, and it looks fabulous! Even better than I expected! I absolutely love it, and I especially appreciate being able to customize the pieces for our needs. My knee issues are a thing of the past now since I don't have to struggle to get up off the couch. That's more than just a great piece of furniture - that's peace of mind!

I have to say that the polyurethane looks fantastic. In fact, the delivery men were *sure* it was leather, and one even commented that he could smell the distinctive smell of leather. Just goes to show you, mind over matter can be profound, especially when you have such a quality piece of furniture. He mentioned it several times and when I finally told him it wasn't leather ... he was astounded at how good it looked!

Thank you again, so much, both you and your brother and everyone else who played a hand in making my furniture. I cannot wait to show it off to all my friends and family, and believe me, they will know right where to go when it comes time for them to shop! I've already given your name out to several acquaintances!

Thanks again, and much success to you all! View photo.

G. Gawlak, New York, 6/26/10

Hi Cathy,

Just wanted to let you know that we really love our new couch. We are very happy that we found you because your company delivers excellent workmanship.......superb quality work.......and we appreciate that tremendously.

K. Dailey, California, 6/25/10

Hi Cathy!

I wanted to let you know that my chair arrived today along with the rocker cushion. It's lovely and the cushion is perfect! Thank you very much.

D. Shaler, California, 6/23/10

Dear Cathy,

I am so sorry this email and photo took so long. We love our new sectional! It fits perfect! Delivery people were awesome, too! Having the ability to custom size the sectional made an awkward space very functional. Everyone who walks in the family room goes WOW – this is so much better!

We are enjoying it very much and the fabric is great – feels great and the sectional is so well made! We are just thrilled.

Thank you again. It’s been a pleasure working with you. View photo.

M. DeVictoria, New York, 6/22/10

Hi Cathy! We love the furniture.

Thanks so much!

D. Pawlowski, North Carolina, 6/9/10

Dear Cathy,

Thanks for the FAST service. I should have sent this message sooner but I have been asleep on my fabulous new sofa! My husband and I really love the sofa, chair and the two ottomans from your fantastic company. I was really wiped out after the move because of my prior chronic fatigue syndrome, and then I messed up my foot so I was limping for a few weeks. It was special. Anyway, I really broke in my new sofa and I can tell you it is wonderful to SLEEP on. And the best part is now Paul has the chair and ottoman and I have the sofa and we can watch TV and he can tell me what happened after I went to sleep because I can't stay awake after I lay down!

I don't know if any of your customers are so thrilled about falling asleep on your sofas, but I sleep like a baby and I do NOT have shoulder pain or neck pain when I wake up. AND I do not get low back or neck pain after sitting on your furniture. That says a LOT for the quality of your products.

I will definitely be back in the future and even sooner WHEN I win the lottery.

Have a fabulous summer!

Thanks again,

P. Norman, Virginia, 6/7/10

I just wanted to let you know that we love our new sofa. It is so comfortable. I ordered from your company because the product is made in the USA. I am a big believer in diversity and recognize that our country is better because of our multinational population. However, I believe that we need to produce more products in the U.S. I just bought my grandson a "Little Tike" toy cart because it is made in the USA.

M. Fuierer, North Carolina, 6/4/10

Cathy,

We love the furniture. My extended family was here when it arrived and it was so cool to have all twelve people sitting on it that evening to watch a movie. We chose that particular seating design to allow for maximum seating (our immediate family has 7---soon to be 8 members). We have actually separated the 3-seater (couch) from the rest of the sectional as it works best in our room that way. We didn’t want a lot of arms as they tend to fill up space so we kept one end open. I know black may be a headache at times as it will show all lint, but I am a big fan of that color and it works well in the family room.

The delivery men were conscientious and protected our furniture as if it were their own. Not one wall was scraped or the floor scratched. They did an excellent job, and if you will remember, we have an extremely small doorway to go through once you enter our home.

Thank you again and perhaps we will need other pieces in the future. My family may as well. Have a safe and happy summer. View photo.

T. Sharp, Tennessee, 6/3/10

Hi Cathy,

We are now home with our baby boy Torin. All is well, though we are not getting much sleep as you can imagine. I wanted to let you know we are thrilled with our sectional- it is beautiful and so comfortable! Thank you so much! View photo.

All the best,

E. Strum, Vermont, 6/1/10

I received my furniture and it is lovely. I was very happy with the excellent construction and the extremely friendly attitude of the delivery boys. Extremely satisfied with the entire procedure from just looking at the furniture, communicating with you, the purchase process, the delivery and follow up. I certainly will purchase again.

J. Delese, Pennsylvania, 5/28/10

Thanks!!! And I am already a customer bought a sectional from you 7 years ago for our vacation home and now it's time to refurnish the family room here at home, and there was no question where i would go to get furniture exactly the way I want it! Can't wait to see the swatches!

Note from CarolinaChair: The Scott’s purchased from us again and their furniture is featured on our custom inspirations page (Julie and Paul)

J. Scott, Pennsylvania, 5/26/10

Hi Cathy,

Well, we've had our sectional almost a month and couldn't be happier with our choice. We spent from last September until February looking for just the right sectional for our refurbished family room. We started at the usual furniture stores but couldn't find the sectional that would fit our dimension requirements. So, we went online and found Carolina Chair. Not only could we customize the sectional to fit our walls, we also found the perfect color in the perfect fabric. [Thank you Cathy for all the swatches you mailed swiftly.] It wasn't easy choosing from the vast choices presented by the photo gallery on your website. We read each caption numerous times before deciding on the Roth sectional with Eliot arms and changed the cushions to 5 inches with T inserts. To avoid having to hire an electrician to install high hats, we chose the curved corner wedge and placed a torchiere behind the piece to enhance the room's lighting. And, Cathy, we really appreciated your suggestion of the tapered Mahogany feet. All in all, it has been a wonderful experience buying from Carolina Chair. View sectional in home.

Sincerely,

J. Ryan, New Jersey, 5/21/10

Hey Cathy,

We got our couch a couple weeks ago now. (It was the end of the semester and I have been so busy I couldn't email). But we absolutely love it. It's gorgeous. The color is so great. Just wanted to say the delivery people were very careful and cooperative. They did a nice job. But, we wanted to thank you again for such a nice experience. We are really excited about having guests to stay on our air dream mattress. It's so comfortable. The couch is perfect.

Thanks again.

G. Quinn, North Carolina, 5/18/10

Hi Cathy,

The new furniture just arrived and I LOVE IT! Top quality construction and the cushions are so comfortable! As far as the fabric, I couldn't have picked a more perfect color for my living room. I will definitely spread the word that Carolina Chair has a superior project and service. I have enjoyed getting updates from an actual person, and not a generic email.

Thank you, Thank you, Thank you!

J. Anderson, Pennsylvania, 5/13/10

Several months have gone by since I received my "English Chair" from your company. With all the construction going on I am just beginning to get settled. I wanted to write you a note to tell you how very happy I am with this beautiful chair. The micro denier fabric in Baltimore Sunshine is a wonderful addition to our living room. I have had many comments on the color, fabric and....comfort! Thank you for your special treatment and advice. Thank you for getting the samples to me immediately so I could make my choice. Thank you for your support and personalized service. You ARE a family business and I felt as though I was a part of that family! Thank you all!

Ms. T. Shapiro, New Jersey, 4/25/10

Cathy - our mattress came last Thursday. Talk about fast delivery! And we had guests over the week end so it was put to use. Thank you! (Note from CarolinaChair: we can provide replacement AirDream mattresses for your existing sleeper sofas).

L. Hamlin, California, 4/24/10

Hi Cathy, Just to let you know that all was received in great condition. They even delivered on Saturday for me (I didn't even ask!). The furniture looks amazing and is super comfortable to sit upon. I have already given your website name to a couple of people. Warm regards,

R. Lent, New York, 4/18/10

Dear Cathy & Loretta,

I am very pleased with my sleeper sofa. It’s beautiful, comfortable & well made. I had found the site on Google & was quite interested but a little nervous ordering sight unseen. Cathy was very accommodating. Fabric swatches were sent until I finally decided on Java. I could not have asked for a more perfect match to one of my living room chairs.

The company that delivered the couch was also wonderful and very careful & they took all the packing with them & the best part the service was free!

I love the couch. Thank you for your patience on all the phone calls that I made.

Sincerely,

F. Chevier, New York, 4/16/10

Hi Cathy. We received our furniture today. It's great! Thanks very much. All the best -

M. Gossett, Ohio, 4/15/10

Hi Cathy! I received my gorgeous chair today. The fabric couldn't be more perfect! I knew if I took my time I'd find the right one. The chair is very comfortable, especially after sitting in a glider for 161/2 years!!!! I LOVE the swivel, too! I will send you a picture as soon as I can. It's been such a pleasure working with your company. I appreciate your great service! Thanks so much,

J. Salaman, California, 3/31/10

This winter I renovated one of my grown son's rooms in order to give my wife, Tammy, a sitting room. We took this fourteen by fourteen foot room and took it down to the bare studs. The closets were replaced with a custom built in cabinet, crown molding was installed at the ceiling, shutters on the windows, and the walls were painted a soft green. The only thing lacking was the sitting/sleeping furniture.

We live in the metro DC area and searched for days in order to find a love seat size sleep sofa. Our needs were for the unit to be stylish, and had to be able to fit into a twenty nine inch door opening. The sofa had to also be able to make it up and turned in a narrow staircase. There were many sleep sofas available for a "college dormitory room". Then we found one sleeper which was a contemporary style. Not our taste!

We spent hours searching the internet for "our sofa". There was nothing that met our taste until we opened up Carolinachair.com. We were very pleased to browse the web site and observe the many choices. The pages that enticed us were the custom inspiration section. Yes, they would take their standard designs and customize it to the client's need. We found our sofa supplier!

The call to their 800 number was picked up by Cathy. It was like talking to a family member. She was very friendly, informative, discussed our needs and how her brother, and the company could create the sleeper love seat of our choosing. We picked out two fabrics, one from their stock, and their custom supplier. The samples were received in a matter of days, and we picked out our fabrics. We customized the sleep sofa in order to lower the back four inches (Cathy's suggestion), and my wife wanted "feet" on the sofa. We added a matching ottoman with ruffles that touch the floor. The price was discussed and a contract was e-mailed. Cathy told us that there would be no charge to our credit card until the unit was completed.

Within a month the furniture was ready and we were e-mailed a photograph of our furniture. My wife was so very happy that day. The room was complete except for the love seat and ottoman. It was received ten days later. The shipping company was polite, and handled the unit like it was a newborn baby. My wife was in awe at the way the Carolina Chair wrapped the couch and ottoman. She was even more pleased when the couch and ottoman were set in the room and said to me "It is very beautiful, much nicer than I expected".

We will be doing business with this company in the future. It is rare to find a company that takes pride in their product from the inception to the delivery phase. The quality of their finished product is top of the line. View photo

E. Sussman, Maryland, 3/17/10

Hi Cathy, My Elizabeth Vanity Chair came, and it could not be MORE fun and hip! I will be the "talk" of all the girls!!!! I love it! It is also elegant with a hip flare! Thanks so much,

R. Cohen, Maryland, 3/12/10

Cathy - I thought you might like to see the sectional in our Bahamas home. It couldn't be more perfect. The blue pillow did not go with the color of the sectional so we decided to put it outside with our hammock. Thanks again for everything. View photo

J. Janiak, Bahamas, 3/11/10

Cathy, Our Hughes Sofa Sleeper arrived earlier today and it looks great. We are very pleased with the quality of the workmanship, as well as the fabric selection. It has been a pleasure ordering from your company, and we will certainly recommend you to our friends.

D. and P. Belard, New York, 3/6/10

Hi Cathy!

I received my furniture earlier this week. It is absolutely perfect and exactly what I wanted and ordered. The workmanship is of the highest quality. The fabrics (Baltimore Navy and Baltimore Merlot) are exactly the colors of the swatches you sent me and really, really nice. I want to tell you how pleased I am with my entire Carolina Chair experience. Although I had purchased many items online before, I had never purchased furniture. I went to several local furniture stores to see if I could get what I wanted--I couldn't. That was when I decided to try Carolina Chair. I carefully researched your company on the internet. I read all your reviews. I looked at all your website photos. I measured my room and compared the measurements to those given. I ordered swatches and more swatches from you and other sites. I asked questions about how you would put the fabric on the furniture. Then, I didn't get that fabric anyway. I told you what I wanted and got your initial price quote. I revised my order several times with additional quotes each time which I may say were very reasonable. Finally, I ordered. Your patience was remarkable. I loved the pictures you sent me before you shipped my completed furniture. The delivery was exactly eight weeks to the day after my order even allowing for the length of the delivery process. I would also like to add that your understanding and trust after my credit card problem was greatly appreciated. It did not interfere with my scheduled delivery at all. You and your company are exactly as you advertise and more. The quality of your product and service you give is the absolute best. I could not have done any better anywhere. Thank you. View photo 1 | View photo 2

A. Ryan, New Jersey, 3/5/10

Our sleeper just arrived and I love it! I was like a kid waiting on Santa all morning! Thanks for the photo. I have already mailed it out to a couple of friends and now they can come see it in person.

C. Price, Georgia, 2/23/10

Hi Cathy!

Thank you and whoever sewed my cushion covers! They are perfect, and I am going to use the extra fabric to make some arm covers.

You were very helpful and saved me from having to spend a whole lot more money. I appreciate it, Cathy. I’ve attached a photo of the critter that ate my cushions. If he wasn't so darn cute, I would still be mad at him.

Thanks again!!! I hope you all are still around when my sectional finally bites the dust, because I will definitely be ordering from you again! The sectional is so well built and has stood up to kids and all kinds of animals, so I am thrilled to have the new casings! !

Note from CarolinaChair: B. Patrizzi ordered from us in 2003. Her dog “chewed” several of her casings and we made replacement casings for her.

Sincerely,

B. Patrizzi, Pennsylvania, 2/22/10

Hello Cathy. I received my beautiful sofa today. My husband and I just love it. Thank you all.

R. Turner, Illinois, 2/13/10

Hi, Cathy....We received our couch and love seat yesterday. They are both absolutely beautiful and extremely high quality. So glad we ordered from you....the experience was delightful. View furniture.

R. Meyers, New York, 2/10/10

Hi Cathy, Just got my sofa yesterday. I love it!! The quality is everything and more of what you said it would be. I couldn't be happier. Thank you all so much! I will definitely recommend and use your services again. Thank you and talk to you soon!! View photo.

J. Louisos, New York, 2/3/10

Hi Cathy,

It all arrived in GREAT shape last evening. We love it and are excited to have it in place.

It was just super that you were able to make all the changes to the Eliot loveseat and chair we requested. The physical changes (increased arm height to 22.5", reduced seat depth to 20", decreased seat height to 17.5", and extension of arms to the front of the frame) along with the poly fiber wrapped back cushions is perfect for us. We are a short family (up to about 5' 6" with relatively short legs) and I have Muscular Dystrophy. With the changes you made we find the seating so very comfortable as well as the process of sitting and standing up again, so easy. We also really enjoy what we think is a rich rugged compact appearance due to elimination of the skirt, the 3"tapered feet, the bordered T-Back cushions, and the special request Barrow "tabernas linen" fabric. We feel the 2 loveseats and 2 chairs create a very pleasant arrangement which will encourage visiting in the relatively small area, rarely used before, in front of our living room fireplace.

You have been JUST SUPER!!!! Can't thank you enough for all your patience and help along the way!!!! AND.....PLEASE do thank your brother for all of his help in this process as well all of your employees who created these pieces for us. Believe us....friends and family will hear about "Carolina Chair, Inc." from us.

Our heartfelt Thanks for Everything!!!!

H. & M. Haas, California, 2/1/10

Sofa arrived. No problems getting it in at all. It looks great and is very comfy. THANKS. The dogs are already loving it!!

B. Hunt, Florida, 1/31/10

Hi Cathy,

Bob and I recently enclosed a screened porch to convert it to a 4 season sunroom. I wasn't quite sure how to furnish it, but I knew I didn't want wicker or rattan. I've seen your furniture displayed on "The Price is Right." I found your website and browsed. We wanted 2 small scale recliners. I loved the Crawford sectional, and called you. We exchanged ideas, and you helped me with the design. You suggested two one-armed chairs, and created a design for us. Your brother added an additional arm on each chair and added 3 inches in height to the back pillows. I then decided to add an armless chair. Because of the special you were advertising at the time, we were eligible for the free ottoman! After receiving several swatches from you, we chose Lamb Suede Lichen for our color. The furniture arrived 3 days ago. It is absolutely beautiful, exceeding our expectations!! The scale and color are "tres chic!!" We couldn't be more pleased! My husband loves the exceptional quality and workmanship!

Thank you for working with me to design the perfect furniture for our sunroom! Can't wait to start another room!! View photo.

L. and B. Raudenski, Pennsylvania, 1/24/10

Cathy --

Our loveseat arrived in Ketchikan Monday (January 18th) and we were there to pick it up as soon as it was off-loaded from the barge. Of course it was pouring rain (we do live in a rain forest) but with help from friends it made it into our house in great shape.

We are so pleased with it! Not only does it look great, it is comfy. Even my extremely picky husband is impressed with the quality of workmanship and with how sturdy the loveseat is -- the casters are wonderful as we move the loveseat when we watch TV.

I think I told you previously that we were living with a rocking loveseat we bought used in 1976 -- paid $25 for it. We have been looking for years for a replacement, but never found anything that would fit in the small space available for it in our very small living room. When I stumbled on your web site, I was very dubious about buying furniture sight unseen, not to mention the thought of having to ship it from North Carolina to Alaska, but what finally persuaded us to give your company a try was the thought of having the loveseat built in the United States by a small family-owned company.

You were wonderful to deal with, Cathy, and we couldn't be happier with the finished product. Would we recommend your company? You bet we will! Would we buy from you again? I certainly hope so! View photo.

Thank you so much –

D. and M. Freidenbloom, Alaska, 1/22/10

Cathy, the chairs arrived. They are beautiful. Thanks again for everything! Custom upholstery of this quality is extremely expensive in New York City. With Carolina Chair I was able to get the details and craftsmanship I wanted at a great price. I wanted a pair of English-style traditional club chairs with rolled arms, walnut legs and casters. I wanted clean lines, so I opted for no skirt and squared cushions. I also wanted to cut the traditional reference with casual denim fabric. Carolina Chair's denim is 100% Cotton which is a big plus. These will look great opposite my leather chesterfield sofa in my open NYC loft. Thanks again! View photo.

E. Gallegos, New York, 1/21/10

Thanks!!! And I am already a customer bought a sectional from you 7 years ago for our vacation home and now it's time to refurnish the family room here at home, and there was no question where i would go to get furniture exactly the way I want it! Can't wait to see the swatches! Note from CarolinaChair: Email from a customer who purchased in 2004. She just requested fabric swatches as she plans to be a repeat customer.

J. Scott, Pennsylvania, 1/12/10

Hi Cathy, Just a quick note to let you know that the furniture finally arrived this afternoon. No problems or issues, and all BEAUTIFUL and COMFORTABLE! Now if I can just keep the dogs off.... Thank you so much for all of your help in clarifying my ideas, and for your patience in sending swatch after swatch of fabric. And please give my thanks to the whole crew at Carolina Chair whose craftsmanship is so clearly evident in both new pieces (and in the replacement cushions for my existing sofa, too). I'm so glad I found you guys! Best regards,

C. Sarles, New Hampshire, 1/11/10

Cathy, I do want to order a sofa cushion cover, in Baltimore Coral, microfiber, (style? I think it was a "Hall" but don't know - hope you have this) to replace the one that was burned by a cigarette. We spoke about this recently. I have noted your phone number and will call you to give you payment information. Thanks so much. We love the sofa and have had lots of compliments----guests and friends have remarked how very comfortable it is and how it improves the room! I will call you with my credit card info tomorrow. Thanks for your assistance. Note from CarolinaChair: we are happy to be available to our customers for these special situations.

D. Thomas, Virginia, 1/7/2010

Hello, I purchased a great Yeats style sectional from you a few years ago. Today, my friend's dog destroyed the back cushions (long story). The fabric that I have is no longer available, apparently, but if I could, I would like to replace the back cushions with the "Colchester Truffle" fabric. I would need 3 regular and two corner cushions, standard filling. Is it possible to purchase just the cushions? If so please quote me a price. Thank you. I love my sectional and want to keep it if at all possible. Note from CarolinaChair: we happened to have some of our customer's original fabric in stock so she did not have to use a different fabric.

B. Patrizzi, Pennsylvania, 1/7/10

Cathy, Happy New Year! We are so pleased with the sofa- now in place at our beach house. We spent many hours ‘parked ‘ on it to ring in the new year. Thank you for all of your help and for the beautiful product. You will surely get more business from us! View photo. Best,

A. Paull, Oregon, 1/4/10

Cathy – Just to let you know we received our couch on Friday after Thanksgiving, which was just fine. Time for the relatives to leave anyway! We are enjoying it, it is really terrific! Just need new furniture in the rest of the room now . . . . And the air mattress is fabulous – my kids want to sleep on the couch every night. Hope you have a wonderful new year!

T. Diaz, Pennsylvania, 1/4/10

Good morning Cathy! I got my recliner Christmas Eve and I am quite pleased with it. I hope it will last a loooong time. Thank you for all your help. I hope you all have a very Happy New Year. View photo.

E. Fite, California, 12/30/09

Cathy, Our sectional was delivered last night. The sectional looks great in our great room!!!!! Merry Christmas!

C. Morgan, South Carolina, 12/23/09

Dear Cathy, My sleeper couch was delivered this morning, before Christmas as promised. The delivery personnel were very friendly, and were quite careful in getting the couch unpacked, up the stairs, and into the study. Bumps here and there, but nothing to speak of; some of the little turns were quite narrow. The delivery person opened up the sleeper to ensure that it worked properly. Anyway, I am very pleased with the look and feel of the fabric. It sits very comfortably and looks great where I have it. All in all, I'm very pleased with all aspects of this transaction. Thanks for all your help. I'm sure I'll enjoy the couch for many years. Best Wishes,

R. Curtis, Georgia, 12/21/09

I just wanted to let you know that I received my furniture today. I can't begin to tell you how pleased I am. The quality and style is superb. It is a little worrisome to order furniture sight unseen but this fulfilled all of my expectations. I really appreciate the fact that it is American made. The delivery men were very professional. I have been spreading the word. Keep up the good work. A very satisfied customer,

P. Bounds, Virginia, 12/11/09

Hi Cathy - Just wanted to let you know that the loveseat arrived in good order. It looks beautiful. The excellence of the loveseat has been exceeded only by that of the customer relations manager.

J. McCann, Florida, 12/1/09

Hi Cathy,

I just wanted to pass on to you that my family and I are very pleased with the Hughes Sofa and Loveseat we ordered from your company - nice job!! Both pieces arrived last week and look great. We are really happy with the quality of your product and the service you provided. We also appreciated the opportunity to customize our furniture, and work with you both by phone and online to make our selections.

Very nice craftsmanship - please pass a thank you to the ladies and gentlemen out on the shop floor that did such a great job.

Happy holidays!

R. Thornton, Rhode Island, 11/30/09

The sleeper is in place in my basement! The guys had no trouble getting it down my skinny stairs, and positioning the arms was easy, easy. Even the color is perfect. Thanks so much for all of your help and advice, Cathy. Hope you sell a million more of these!

A. Johnson, Virginia, 11/10/09

Hi Cathy, The furniture arrived today and it is wonderful! The fabrics are so soft and comfy and the design of them works perfectly with our décor. Thanks so much to all of you for working so hard to get these to us quickly and in helping us out with the situation we were in. Thanks again so much! View photo 1 | View photo 2

T. Baisden, New York, 11/06/09

Hello Cathy! I wanted to let you know that I received my couch on Tuesday. It is even better than I anticipated. The craftsmanship is great and the color is perfect. The delivery was professional. It was a pleasure doing business with you. THANK YOU! View photo

M. Stype, Florida, 11/5/09

Hi, Cathy! The chair and ottoman were delivered yesterday and we are very pleased! Please give me a call, as I don't remember where we left off with ordering my daughter's sleeper chair and I'd like to get that moving. I know the fabric has been ordered, but I’m not sure if it has been sent on to you yet. Thanks!

P. Gross, New Jersey, 10/31/09

Hi Cathy, I love the couch you guys made for us! It has been almost a year and I have never sent pictures. I am so sorry. I am just not good about those sorts of things!! I have told friends here on St. Croix and have a friend that may be calling you soon. I know she is definitely checking out the website! Thanks again, and we will certainly keep you in mind for future needs. View photo.

S. Harris, St. Croix, 10/28/09

Hello and thank you to the whole crew! My new sofa is so comfy - absolutely love the matching pillows. If you look close in the pictures I’ve attached, you can see where the back side of the sofa leans and actually sits perfectly inside of the bay window. I could have never measured and achieved the perfect fit. I simply wanted a sofa that would be somewhat centered and low enough to enjoy the wonderful veiw we have living in the mountains. I have already had the pleasure of watching the snow fall while watching the TV without having to move from my relaxed position. It just doesn’t get any better than that!!! I took the pictures the day it arrived, so it’s a little cluttered looking. Having a smaller sofa now has given me so many more rearranging options. I just have to put my living room back together now. LOL. I just want to add one more lil note.....I have always loved the comfort and warmth of feathers but only experienced it with a comforter; but after a long day of furniture rearranging, I finally had the time to lounge on my new sofa and in less than 20 minutes it was like laying on a heating pad - so comforting to my aching back .I will be contacting you again soon for slipcover options. Thanks again. View photo 1 | View photo 2

D. Doss, Pennsylvania, 10/21/09

They brought the loveseat while I was away and set it up. It is perfect and I love it!

H. Read, North Carolina, 10/19/09

Dear Cathy, Thank you for our beautiful sofa. My hubby is looking very happy relaxing in it. View photo.

M. Gracey, Pennsylvania, 10/16/09

Initially I thought that to have custom chairs made would be out of my budget; however, with CarolinaChair I not only created the perfect furniture set for my family room, but saved money too. I found some pieces I liked in the custom section of the website and then changed a few things to fit my space. I also used my own fabric. I had so much fun designing this furniture with Cathy and it turned out even more beautiful than I could have imagined. The only disappointment is that the project is over. I so enjoyed this process and am ready to start the next room...now for convincing my husband!! Cathy, thank you for an amazing experience! You have been such a wonderful support throughout this process and I appreciate the insight and attention you gave to me. I couldn't be more thrilled with the final project!!! View photo 1 | View photo 2 | View photo 3 | View photo 4 |

H. Cortes, Illinois, 10/9/09

Cathy, The couch has made it to our Yurt! We love it - the compliments are flying from our friends. Everything is as promised and more. We will be recommending Carolina Chair to all of our friends. View photo 1 | View photo 2

K. Fernie, California, 10/7/09

Hi Cathy, The sleeper arrived and we love it! Your custom options allowed us to get exactly what we needed to fit in our small NY apartment, match our color scheme, and offer our guest a cozy place to rest! Working with Carolina Chair has been one of my BEST customer service experiences to date. Not only were you able to gladly expedite our order to accommodate our guest's arrival date, but you also took time to answer our questions and even give us a sneak peak photo of our furniture. The delivery service you used was excellent and our furniture arrived undamaged. The quality is great and the final product is just what we have invisioned. It was a pleasure working with you. Thanks again!

K. Rash, New York, 9/23/09

Dear Cathy, I want to thank to you, to your brother and to all the guys working there for the job well done. I have seen them in the picture on your website and they look like a family and I admire your Company a lot. Everything is perfect. The sofa fits well in the small place I have between the book shelves and the measurements were done exactly. I like the fabric and all the little details, like how the zip is hidden on the pillows. The delivery was in time, exactly as they said even though the very professional and polite guys were extremely tired after a long, long day. I've had the most pleasant experience working with you and I have already recommended you to my friends. My husband will have an open heart surgery next week and he will recuperate from it comfortably in the new sofa, reading his books. He likes the sofa too.

L. Bucur, New York, 9/16/09

Cathy, The furniture arrived last Thursday. We could not be happier with the color, construction, and quality of the sectional. I'll recommend your company to my friends. The delivery men arrived early and were very quick and efficient. Thanks for your help. View photo.

J. Woodward, Virginia, 9/8/09

Dear Cathy,

As you know, my mother passed away while you were completing her two custom couches. My sister and I have split the order and you've generously accommodated us.

Thank you for shipping mine directly to me in Massachusetts (which probably cost you a bit more than shipping to Cincinnati). The couch arrived in perfect condition. It is absolutely beautiful and the quality is as good as I can imagine. I cried a bit when I first sat on it. Mom would have loved it. I do.

You have been very kind. I hope to do business with you again and wish you every success. View photo.

D. Howard, Massachusetts, 8/29/09

Hi Cathy! Thank you! Thank you! We received the AirDream valve yesterday. Yeah! Now the kids can sleep on the mattress in the new motor home. You are so wonderful for placing such a small order for me. I had no idea where to go to resolve the problem. God bless you and have a wonderful day. (note: not our furniture customer, but she called in need of a replacement valve for her AirDream mattress)

L. Bonar, California, 8/29/09

Cathy, Again, I can't thank you enough for your patience. David’s sofa turned out beautifully. I forwarded the photos to Cyndi and she loved it and said her mom would have too. I bragged on you and your company to another designer, I told her the whole story how my customer passed away then you were so gracious in helping this bad situation turn good. I know I sold her on your and your company, let's hope she uses you. I am still waiting on the answer from the sofa I quoted last week for Jordan. I am also meeting with a potential customer for a large sectional this afternoon. Hope I get all of them.

D. Phillips, Ohio, 8/27/09

Cathy, Our sofa arrived – took some effort to get it in the room, but they made it. We are very pleased with it. It is both attractive and very well made. It seems to work really well for transferring to and from my wife’s wheelchair, too.

E. Cole, Mississippi, 8/19/09

Hi Cathy,

We LOVE our "New Carolina Chair - Crawford Queen Sleeper Sofa!! I couldn't really email you with comments until I actually saw it. It LOOKS GREAT! My Mom and my Family visited our Ocracoke Beach Cottage the last two weeks of July 2009. It was the perfect match in color and design. I was really concerned about getting it to look as close as possible to the sofa we were replacing, which had given us 45 years of comfort and service.

THANK YOU. Your kindness and willingness to meet our needs was refreshing "A Breathe of Fresh Air!!" It is so hard to find "true" customer service these days. We look forward to being a customer again, soon. Oh Yeah. Is it possible to purchase, "extra" sofa cushion covers in Red Sunbrella fabric as I worry if I need them in the same color and fabric in the years to come, we wouldn't be available match. Could you let me know if I can buy extra zippered cushion covers for this "New" sofa to keep for future replacement if needed? Our Hat's Off to You & Best Wishes!!

Thanks Again,

M. Sherman, North Carolina, 8/17/2009

My mother loves the chair and ottoman and the color. I sent an email to the delivery group you used. They are by far the most hospitable truckers and delivery people I have met. They were so very good to my Mom. She is 89 and that is her chair and ottoman. Thank you so much!!! View photo.

L. Thompson, New York, 8/7/09

Hi Cathy, We got the chair today. I love it! Thanks so much. View photo.

S. Schmick, Washington, 8/5/09

Hi Cathy! I just wanted to let you know that we received our sectional and we love it! The delivery service as well as the service we received from you was top notch! Thanks so much! I'll get that picture to you just as soon as I get our throw pillows made. Sincerely,

M. Bucci Gregory, Colorado, 7/27/09

Hi Cathy, My sofa was delivered about half an hour ago. I love it! It's so comfortable and it looks beautiful in our family room. I'll send a photo when I get organized. Thanks! I’m happy!

M. Delfonso, Arizona, 7/21/09

Hi Cathy, We got the couch and we're very pleased with it. It fits perfectly into our den and looks and feels very cozy. View photo.

R. Sanjour, New York, 7/14/09

Hi Cathy, Sorry for the delay, I had a litter of puppies, it was larger than expected and needed some special attention. The sofa is spectacular. I have never seen such an excellent sectional. Also it is extremely comfortable. Your manufacturing concept is brilliant! Your furniture quality is just the best. And, it was great working with you. I recommend you to everyone and last I heard my sister is hoping to get a sofa of her own too :-) I will try to take a picture of the sofa in our home and get it to you. Best regards,

S. Stickley, Virginia, 7/13/09

We love it….was delivered and we love it! Thanks!!!!!!!!! We love doing business with Carolina Chair! Not only is the furniture top quality, but the team there does an excellent job helping you through the whole process from selecting styles, cushion types, ordering, delivery, and follow up. I don’t think I would buy upholstered furniture anywhere else again. (Note from Carolina Chair: this is a repeat customer)

L. Landon, Illinois, 6/19/09

Dear Cathy, We've now had the new couch for more than two weeks, but I didn't get around to sending you a picture, and this one came out a bit dark. We are very happy with the couch. It is exactly what we imagined and it looks even better in the room than we imagined! The fabric looks and feels just great! View photo. Thanks and best wishes,

V. Albrecht, New York, 6/17/09

Here are the photos of my new furniture that I want to share with you. My pieces arrived a couple of weeks ago, and they are just what I wanted. The custom storage ottomans are perfect, and exactly what I had envisioned. I have already been bragging about my secret custom furniture maker and I will be sure to share my source! Thanks so much for your service. My experience working with you has been wonderful. I know I will enjoy my new furniture for many years to come. View photo 1 | View photo 2 | View photo 3 | View photo 4

L. Abel, Colorado, 6/9/2009

After many years of red, I have been redecorating my house in blue and gold. Everything was complete, but the loveseat (from my mother in law) in the living room looked too small. A full size sofa would be too large. A friend of mine informed me that an apartment size sofa was what I needed. After shopping locally, I just could not find the right sofa in the right fabric. I went surfing the internet for custom sofas and found Carolina Chair. They custom made my apartment sofa, with my fabric. It is the perfect piece to complete our living room! They were awesome to work with! Thank you Carolina Chair!

K. Weigle, Iowa, 6/9/09

Dear Cathy, Just a few lines to let you and your entire staff know how much I love my new chair! It is exactly what I wanted! It is really comfortable and very cool looking. I appreciate that I was able to use my own fabric - you all made the process very easy! Thank you for making a custom chair, allowing me to change the dimensions so I could get my "dream" chair. Many thanks to all of you at CarolinaChair.com! Kindest regards,

L. Navarro-Rowberry, New Mexico, 5/28/09

Cathy and all who helped construct our new sectional, We have received our sectional and are very happy with it. I am so pleased with the quality of the fabric and the overall craftsmanship. We can’t wait to have guests so that we can sleep on the air mattress hide-a-bed. It is almost like having a sleep number bed in your sofa!!! The men who delivered it were great. They were careful unpacking each piece and setting them in place in the room. We will spread the word about you! Thanks so much!

B. Baldridge, Texas, 5/14/09

Hi Cathy, Our furniture was just delivered and we love all three pieces. They are just beautiful. Carlos and his partner did a fantastic job with delivery and set up. Everything went very smoothly. Can't wait to actually get home and sit on them! We will be sure to continue to spread the word about the quality and craftsmanship of your products. (note: repeat customer) Thanks again,

G. McManamin, Massachusetts, 5/12/09

Cathy - I'm delighted with the chair. It's the perfect size, fabric and color. And I didn't realize it came on wheels. As it turns out, I was probably conservative in my measurements and the chair could have been done per your standard model, but the loss of an inch in height and width doesn't matter. Many thanks for your customizing and for the very quick turnaround. I'm not anticipating any other chair/sofa purchases in the immediate future, but I will certainly mention you to others who may be looking for quality and service. Thanks again to you and your team.

L. Rein, New York, 5/11/09

Hello Cathy,

I am sorry to have been so ungrateful by not getting back to you sooner. You know I have been with guests and after they left on Sunday I had a lot of work putting my place back together. You know how it is. You were absolutely right. My guests and I absolutely loved the AirDream mattress. I could sleep on it indefinitely. The sofa was easy to open and very uncomplicated to inflate.

When I first decided to get a sofa bed, I started searching on line for sofa beds available on stores. I was interested in some of them but I decided first to check consumers’ reports on their experience. All of the stores I had in mind (which were supposedly high end stores) had a very bad review as to the quality of the products or the customer care during and after acquisition of their furniture. I decided, therefore, to search on line for a sofa bed. I found something I liked on CarolinaChair.com. I was very hesitant to get something I could not see and try first but their good reviews helped me make up my mind to take my chances and that's the reason I am writing one today.

I do not regret to have taken my chances and I am very pleased to have done so. Since the first moment I contacted CarolinaChair I felt I was dealing with caring and understanding people. I felt that they were not just trying to sell furniture but trying to meet my needs the best they could. They answered all of my questions and helped me decide as to the type of sofa and fabrics that would meet my criteria. I felt totally free and welcome to contact them as many times as I needed and most important of all they worked with me on a crunch time. I was expecting guests and needed the sofa right away. They had it ready in a week and in two weeks I had it in my living room. It has been my best purchasing experience this year. I wish everybody were that friendly and committed to serve the need of the customers. And, lastly but not least I am completely satisfied with my purchase. The sofa looks and feels great and the mattress is just wonderful. My guests and I simply loved the AirDream mattress. It does not feel at all like a sofa bed, but like a regular and good bed to sleep on indefinitely. Without hesitation I highly recommend CarolinaChair.

And I thank you very, very much for making my purchasing experience so satisfying. Tell your brother how please I am with you. Maybe he'll give you a raise :-)

PS. I am recommending you to my friends and trying to convince others to change their mattress.

M. Rodriguez, Washington, D.C., 4/29/09

I give Carolina Chair 5 Stars out of 5 Stars for their awesome product, knowledge, pricing and most importantly customer service!!! I ordered a full sleeper sofa, and within a month's time (to the exact date!) it was not only custom manufactured, but also delivered! The sofa was well made, the fabric was beautiful and the cost was very reasonable!

I've worked in the furniture retail business in the past and can't tell you how pleasant this experience was throughout the entire process!! From calling and speaking to the owner who helped explain the product, to receiving swatches, and finally to an excellent delivery service, who gave a two hour window (most take up your entire day!) and showed up within the first half hour, setup the sleeper bed and proceeded to show us how the Air Dream mattress worked.

Thanks Carolina Chair....you will be highly recommended to my friends and family! View photo.

M. Rink, Virginia 4/10/09

Good morning, Cathy. My chair is absolutely PERFECT. Based on past experience, I knew your brother could make exactly what I had in mind if only I made that image clear to him. The “hill” that is formed by the back cushion of the chair is just what I was envisioning and I know it will look wonderful with my sofa. Please let your brother know he did a perfect job, and I couldn’t be more pleased with the outcome. I don’t know of any other furniture business that offers the level of skilled craftsmanship as well as the personal customer service I’ve received from you and your crew. I’m sure we don’t have anything like your company here in New York and I realize I was really, really, lucky to come across your website. Thanks again and please don’t forget to thank your brother for me. He went the extra mile and put in more time and effort to make sure I was completely satisfied, and I am truly grateful. You guys are phenomenal!!! Note: this is a repeat customer. View photo.

D. James, New York, 3/30/09

Dear Cathy,

I just wanted to write you a note to tell you how pleased we are with the all the pieces you made for us. The client is thrilled with the quality-- and all your efforts to get him the furniture before he came back from his trip. It is a pleasure working with you-- your quality is only outdone by your customer service. Our designs were followed beautifully-- and the product is something we are very proud of. The craftsmanship of all the pieces-- but especially the dining room chairs-- is stellar. View photo 1 | View photo 2 | View photo 3

Thank you again,

J. MacMurray, AREA interior design, New York, 3/27/09

Cathy, My sectional arrived yesterday. It is everything I hoped it would be. It is exactly what I ordered and the workmanship is wonderful! It really is beautiful! It was worth the wait and it's made in the USA. Thank you so much for your patience working with me. The sectional fits my space perfectly. I am so happy I found Carolina Chair, Inc. I was a little anxious about ordering such a large piece of furniture that I hadn't been able to sit on to "check for comfort." No problem. It is really comfortable. Perfect. Did I mention I love it!! Thank you so much for your help. View photo.

M. Bramblett, Vermont, 3/19/2009

Just a note to tell you that I love the furniture. The couch is great - the fellow and I (and seriously, the dog could squeeze in if he wanted to) have a nice spot to lay down and watch tv together. Otherwise, I'm lounging in my chair and a half and loving it. It's perfect for working, reading, or just relaxing. Love the furniture. I'm sharing my experience with anyone considering furniture..... Thanks for the great new setup in my living room!

J. Houghton, Illinois, 3/13/09

Cathy, I thought I would let you know that the sectional has arrived in perfect order. I received all the components and there was no damage. It looks fabulous. The color and fabric are perfect. It was a pleasure to do business with you from start to finish and you have a great product. Thank you to you and your CarolinaChair crew. I will pass this along to anyone I know looking for furniture. Thanks again.

G. Murphy and K. Fisher, Massachusetts, 3/10/09

Dear Cathy,

Greetings from Austin! So many of your testimonials are written just after receiving the furniture that I decided it might be helpful to have someone testify as to how your furniture holds up. I am delighted to say that 8 months after receiving the most beautiful sectional and ottoman from Carolina Chair, and after 3 boys and their friends have thoroughly tested, bounced, and veged out on them both, your furniture is extremely well-made and durable. I chose the velvety-soft Microdenier Baltimore Pecan fabric which washes up very easily if ever my darling boys get something on it. The curving arms are my favorite part, while my 11-yr-old loves to lay on the huge ottoman while watching a movie. I was pleasantly surprised at how beautiful the BACK of the couch is. I was planning to put two long bookcases behind each side of the couch, but I changed my mind after it arrived. Please see the attached photos of my living room..check out how lovely the back of the arms are! I am so happy I found Carolina Chair! You made everything so easy, Cathy, from sending me so many sample fabrics, to helping choose the height of the ottoman and selecting the adorable bun feet. Everyone who visits me says "Wow!" when they first see the couch. Eight months later, I am still a VERY satisfied customer. I'm thinking about a chair for my bedroom.....I'll be calling you soon! View photo 1 | View photo 2 | View photo 3

With warmest regards,

W. Hobbs, Texas, 2/21/09

Hey Cathy! Well...our new sectional has arrived. And it is everything you promised. Very comfy and the quality is wonderful. I can't wait for my family to come home to see it. In the meantime, I have attached two pictures of the newest addition to our house ... right off the delivery truck. View photo 1 | View photo 2 Thanks again. And I may call you to order additional pillows. All the best,

M.J. Fryer, Massachusetts, 2/13/09

My large sectional sofa arrived in great shape and was exactly what I was expecting and hoping for - a beautiful, comfortable, deluxe seating area for my entertainment room. I was amazed at the speed with which CarolinaChair manufactured this custom piece - within two weeks of ordering, it was on its way to me across the country. Amazing service and terrific quality!

K. Cochran, Washington, 2/6/2009

Our furniture is so HANDSOME, WELL-MADE, and ATTRACTIVE!!! We sat in it and each of us knew then, that "This was the best furniture we've ever had!" We looked at it and admired the stitching and the firm cushions. It will be a delight to have company sit on our pieces when they visit. Edward did lie down between the arms of the lovely sofa...and though he's 6ft. 2in. tall, there was room to spare. He will nap, watch TV, read, study, and socialize in comfort! I am very happy with our furniture and most grateful to you all for taking the CARE to build something so very well ! Thank you, Cathy. We appreciate all of you there! View photo

K. and E. Garza, Texas, 2/5/2009

Hi Cathy, They delivered my furniture today and everything arrived safe and sound. I am thrilled with my new couch and chairs and want to thank you again for all of your help, you're the best!!!!

L. Maxson, Colorado, 2/5/2009

Hi Cathy, the sleeper was delivered yesterday and it is perfect, just like I expected. A friend of mine is sleeping over this weeekend so it came just in time. Thank you and regards,

M. Frowein, New York, 2/4/2009

Hi Cathy - remember me? Well - the villa is done and so are our pictures. I'm sending some of your stuff! Doesn't your furniture look amazing?!!! I hope your business is doing well. I know the times are super tough....but I really think your value message will resonate. Once I have my website up, I'll send it to you. I'm happy to be a reference and have actually given your name to a designer friend of mine (not sure that she reached out to you...but I'm singing your praises :-)) Hope you are well. View photo 1 | View photo 2 | View photo 3 | View photo 4 | View photo 5 | View photo 6

S. Keenan, St. Barths, 1/30/09

Hi Cathy, We very much love the furniture. We’ll be customers for life. And, everything was delivered safely. Thank you very much. We’ll be back for more furniture, to be sure. View photo

N. Liguori, New York, 1/22/09

Cathy,

Here are a few words that you can use for our story on the custom inspirations page as well as a photo of our granddaughter “checking out” grandma’s new furniture. We all love it!! Thanks so much!

We have recently completed our "final resting house"/ our dream home after moving 14 times in the past 30 years. We've spent our married lives moving for the Air Force and are finally in a place where we can decorate as we please. I found the fabric first and then found the sofa inspiration in a design magazine. I started looking for someone to combine the two -- have bought furniture directly from North Carolina previously -- and found Carolina Chair. We chose two loveseats because we know 3 people very rarely sit on a couch! Our living room isn't huge but it has a "huge" view of our small vineyard and Mt Hood, and we wanted to be able to sit comfortably and enjoy the view. We wanted a place for our visitors to sit and read and enjoy the view too! The pieces are gorgeous, and we can't wait to complete the room and have guests over. View photo

J. Morrow, Oregon, 1/16/09

Hello Cathy, Thank you so much for such a wonderful sleeper sofa! I needed something small and comfortable in order to accommodate out-of-town patients in a room that I set up at my office. You gave me exactly what I needed! I am amazed at how quickly you were able to build and deliver my custom order. It is extremely comfortable and my patients are sure to sleep well on the AirDream mattress. Thank you again so much for allowing me to provide affordable place for my patients to stay!

Dr. A. Toth, New York, 1/8/09

Hi Cathy, We just got our couch this morning and we really like it. Thanks so much. It really is comfy--amazingly so. We will be in touch when we decide on another piece of furniture. View photo

A. Pritchard, Vermont, 1/5/09

Happy New Year Cathy! I want you to know that I absolutely love my custom couch and best of all it's so comfortable and durable for crazy dogs and big husbands! Thank you so much. View photo

D. Presslaff, New Jersey, 1/1/09

Cathy - Just want you to know the couch arrived safe and sound today. It is beautiful, comfortable and perfect for the small space I have in my office, which doubles as a guest room. I am sitting on it right now, envisioning an occasional pleasant nap here. All the best,

G. Feldt, New York, 12/17/08

Cathy,

IT'S HERE! They were running ahead of schedule, and I was able to be around for a Sunday delivery.

IT IS FRIGG'N AMAZING!!! WE LOVE IT!!! Could not be happier. Already have a close friend getting ready to check you guys out, and he hasn't even seen ours yet. Thank you and your family business for everything.

The delivery dudes were great, and we tipped them 40$'s. Wanted to do at least a little something. You can absolutely use our sofa bed for the website if you like, as well as the fact we will be positively plugging CarolinaChair for anyone we know that's looking. We would be willing to write a little testimonial as well about your company, our great experience and total satisfaction. (Note from CarolinaChair – this note was a testimonial :-) ) View photo

Thank you for your patience with us and Happy Holidays!

D & Y Yates, New York, 12/7/08

We spent over a year looking at every brick and mortar and online furniture store to find a sectional that would fit the living room of our small beach condo, but still give lots of seating for our many visiting guests. The choice of fabric was also a critical component as we wanted something very light, bright and beachy to compliment our Gulf view and laid-back beach lifestyle. The fabric also had to be durable and easy to maintain. We wanted all that plus a quality, comfortable product. You can see why we were looking for over a year. We finally found everything we wanted at CarolinaChair. Our sectional was customized to the size we needed and the Sunbrella fabric and bun feet were perfect for our décor. We’re still in the process of decorating our beach getaway, but the CarolinaChair sectional has become our focal point. It is comfortable, well built and just the perfect size and color. Everyone at CarolinaChair was wonderful to work with and held my hand every step of the way with excellent customer service and no loss of patience with my questions. I would recommend their products to anyone looking for perfect sized, well built furniture especially if you have a special size, fabric or color need. View photo 1 | View photo 2

T. Troiano, Florida, 12/4/08

Hope your holidays are in full swing and enjoyable! Attached are a couple of photos – the sofa is great! It is a challenge to find furniture that really fits your space as well as lifestyle sometimes – this has worked out so beautifully. We enjoy having flexibility with anything we own and unlike many people, enjoy changing the room around from time to time. We are now wondering if it might be possible for you to consider making another set of ends maybe slightly smaller in width. We really like having the 2 ends together as one unit and want to think about making the center unit slightly larger – let me know your thoughts. Many Thanks! View photo 1 | View photo 2

J. Garland, Wisconsin, 12/1/08

I received the chairs and ottoman this morning and I love them!! The delivery was as promised. I so appreciated your responsiveness and the quality of the chairs and ottoman. Gorgeous! You were so helpful. I couldn't have asked for better customer service. You can be sure I am passing your name on with nothing but good to say about your company. View photo

S. Peterman, Washington, 11/21/08

Dear Cathy, What a beautiful couch I received this morning!! Little did I know when I "googled" custom-made furniture that I would be so very lucky. I can not believe how gorgeous my couch looks, how perfectly it was constructed and delivered, and how reasonably it was priced!! I couldn't have asked for more. And one more thing....your communication and eagerness to work with my unique situation (big couch/high rise building) just makes me more eager to purchase again from CarolinaChair. My husband and I are very pleased and we just felt you should know. Sincerely,

D. Presslaff, New Jersey, 11/21/08

The sectional is gorgeous! After 2 months of ownership, I can see how the materials are going to wear well. We have the standard cushions and they are firm and give good support. Guests love the Air Dream mattress in the sleeper — the kids would sleep on it every night if they could. The couch is so comfortable that you don’t notice that it is a sleeper. The Baltimore fabrics are thick and comfy, but do have a nap that shows hand prints, etc. which is something to consider if you like your fabric naps to lie flat. Cathy is very responsive and any questions or problems are dealt with immediately. CarolinaChair is a wonderful company to work with!

L. Cox, Massachusetts, 11/21/08

Hi Cathy, I received my chairs this afternoon and they are perfect - just what I wanted !!!! Thank you very much for pushing to get them to me for the holidays - I really appreciate that. Enjoy your holidays,

V. Decker, 11/20/08

Cathy, I just wanted to let you know that the sectional arrived safe and sound at Dad’s house last Wednesday and we were very happy with it. It fit in the area perfectly and the color looked great with his existing furniture – even the delivery man commented on how nice the colors looked together. Thank you again. Even though you are clear across the country, the process was actually just as easy, effective and timely as though your ‘store’ was right down the street. View photo

S. Bedal, California, 11/19/08

Hi Cathy, Thank you for all your help throughout this LONG process (on my part, certainly not yours). I certainly do look forward to working with you in the future. Every time I meet with a client, I tell them I use this wonderful company that is easy to work with, affordable, and can help customize nearly any sofa. Again, thanks for your friendly and prompt service!

E. Soza, New Jersey, 11/18/08

Hi Cathy...here is my story: I finally acted on the complaints of my husband to find comfortable library chairs and having found very pricey chairs in stores decided to try the Internet. I was only willing to buy an American made product so when CarolinaChair popped up, I called. I spoke to Cathy Fry, co-owner with her brother, and thought I was on to something. Then I talked to my mother about this NC Company and she said "They're good. They've been in business for years." Mothers always know best! I sent fabric for two chairs one to swivel only as I don't like to tilt and one to swivel and tilt. They were shipped and put in place and look amazing. The chairs are really comfortable and are a good price. Thank you Cathy Fry and Carolina Chair. View photo

C. Parrish, Virginia, 11/11/08

Hi Cathy, We received our furniture this morning. It was delivered and set up quickly. We appreciated the service. Looks great! Thanks for your ongoing communication throughout this process. View photo

J. McNalley, New Hampshire, 10/23/08

We LOVE the couch!!!!!!!!!!!!!!!!!!!!!!!!!! It is great! (e-mail to designer from her customer – View photo)

T. Baisden, New York, 10/7/08

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