Testimonials

Our Customers Love Us!

"... inevitably, we turned to the Internet. We used Google to find an eight-way, hand-tied sectional—and a vendor, CarolinaChair.com. It advertised its quality construction, free shipping and 30-day-money-back guarantee: They will pay the cost of shipping for a return, excluding items made with custom fabrics, within the first 30 days. And the prices for sectional sofas were about $1,000 to $2,000 cheaper than those in the stores ... On Nov. 12, Chad sent us an e-mail saying the fabric had been received and that we should receive the couch by Dec. 21. On Nov. 25, we noticed that the credit card had been charged, meaning the furniture had been shipped. On Dec. 5, a local delivery company called to set up a delivery time. The delivery guys said they would come between 9 and noon on Dec. 1—they showed up promptly at 9:30 a.m. And the sofa was beautiful." Read the complete article

 

Julia Angwin - staff reporter for The Wall Street Journal

Read more from our customers! Photos are positioned above the testimony. Testimonies from previous years can be accessed underneath the last testimony on this page. Also, be sure to check out our Google Reviews on the web.

Hi Cathy,

We received our furniture on July 5th and were thrilled to see it in person this weekend. It's absolutely stunning, just as we expected! I left a review and shared some photos, and I also promoted it on our Instagram and Facebook pages. I'm excited to post about it in the 30a Owners group for other rental owners. I wanted to share my experience of having the Kingsley reupholstered. While Houston is generally more affordable for such work, the fabric cost $1200 (ordered directly, they were going to charge me $89/fr vs $39/ft on the website) and the labor was $2800. I'm sharing this with you as a testament to the value of your work and where you could potentially increase your prices.

I’ve attached pictures in our beach house. 

Thanks again,

K. Perry, Florida, 7/13/25

Dear Cathy,

Thank you so much for your email.  It is so refreshing to have a business connect with their customers.  Yes, we do need the full-size chamber/bladder for our sofa bed from lazy boy.  We are so happy to have found you and will definitely spend some time looking over your furniture line.

Have a wonderful vacation and thank you again for double checking.

Note from CarolinaChair: Customer ordered an Air Dream Replacement Bladder from us.

Sincerely,

J. Hart, California, 7/11/25

Cathy,

Please find attached the Kingsley sitting happily in my living room. It looks great, and comfy too.

Thanks again for your great customer service, it is greatly appreciated.

Kind regards,

N. Overton, North Carolina, 5/1/25

I LOVE IT, LOVE IT, LOVE IT. Thanks for sending, this has definitely made my week, especially after waiting sooo long for new furniture. 

We are more than happy to share our feedback!  More folks should know about you and the wonderful service you provide.  I have felt very comfortable doing business with you (AND THAT'S HUGE, especially for seniors)!!

K. Buarotti, North Carolina, 4/30/25

Hey! I know this quote is a few months old, so I understand if there is a price difference. Yall are the best. I just wanted to have these in case they stop making the fabric white is a tough color. We are LOVING our sofa!!!

Note form CarolinaChair: This is a repeat customer.

A. Thompson, Georgia, 2/20/25

Hi Cathy,

My couch and ottoman were delivered on Sunday and what can I say other than: wow!!! I absolutely love them both so much AND am happy to report zero adverse reactions or asthma attacks like I had with all the other couches I’ve tried! This furniture is so beautiful and I just LOVE the fabric! I will be happy to leave a Google review in the coming days as well! You guys have a customer for life, and in the next six months or so, I plan on ordering two Henley chairs and one more ottoman! I couldn’t be happier! Thank you, and please extend my thanks to your brother also!

K. McMahon, North Carolina, 2/4/25

Hi Cathy,

I wanted to let you know our couch was delivered and it’s perfect!  Thanks for all your help!

Best,

S. Schimelpfenig, Maine, 1/26/25

Cathy,

I apologize for the delayed reply.  The chair and ottoman look FANTASTIC!! I appreciate you sending a picture of the finished product and can't wait to see it in our home!!

I will be more than happy to send a picture.  Did I ever send you one of our sectional? (note: this customer is a repeat customer).

K. Matusiak, Michigan, 1/25/25

Hi Cathy,

My husband and I walked into several big box stores with two requests: we want something with life where we could take a killer nap! After sofa and sofa of beiges, grays, and whites, we started looking into custom furniture but were left more disappointed after getting quotes too far out of our price range.

I finally stumbled across Carolina Chair after a recommendation online. Ordering swatches was seamless, and Cathy even made adjustments to my swatch selections based on comments I left in the order box. When the style I wanted wasn't a 100% match to the styles on the website, Carolina Chair worked with me to make adjustments to arms, cushions, and seat depth with absolute precision. Great group of people, top notch customer service, and incredibly beautiful and comfortable furniture!

S. Najjar, New Jersey, 1/16/25

Cathy,

We have received the furniture, and it is lovely and so comfortable! I will take a picture once we get it all set up in our church landing area.

A. Sivertooth, Texas, 1/15/25