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Read more from our customers! (photos are positioned above the testimony)
Hi Cathy,
My sofas were just delivered they are great! They are exactly what I wanted. L. Homra, Florida, 4/14/2014
Hi Cathy,
Just wanted to let you know that the sofa and love seat arrived yesterday. We were quite surprised that Home Delivery came on Sunday. The furniture looks great, is quite comfortable and is very well made. Home Delivery was very professional and kept us posted on their time of arrival. K. Smith, South Carolina, 4/14/2014
Hi Cathy,
Got the sofa in today. Wow it's so comfy! Looks good in my living room too. My neighbor was jealous... or at least interested.... I gave her your website addy as well as a few other friends.
It's been a pleasure doing business with you... M. Cutler, Mississippi, 4/1/2014
Hi Cathy,
The rocker was delivered this morning, and it is ADORABLE! I absolutely love it, and it looks great in my dressing room. It was a pleasure doing business with you!
J. Lorenz, Wisconsin, 3/26/2014
I purchased two identical love seats from Carolina Chair in February 2014. I wanted to buy from the internet because I had a specific idea in mind and I did not want to spend the time shopping brick and mortar stores. As eight-way tied springs were a requirement I focused on Carolina Chair. The cost was as low as I could expect with this quality furniture. I must say I was a bit nervous since I was buying them 'sight unseen' and 'comfort untested'.
Everything happened as detailed on their website. I received the pictures of the love seats before they shipped. My credit card was charged in the manner they told me. I received the love seats during the time frame they told me.
They were beautiful. The construction was just as they advertised and the upholstery job was perfect. I had selected a mosaic patterned fabric and the fabric was lined up symmetrically on the cushions and body of the love seats. The fabric alignment was also identical between the two sofas. I was totally impressed.
The thing most concerning to me ordering from the internet was the comfort. The style of love seat I ordered needed cushions that maintained their shape so I selected foam (not down) cushions. When I received the love seats I was disappointed that the cushions are quite hard. I emailed CarolinaChair about what we could do to rectify the situation. They promised to work with me but urged me to give it some time to break the cushions in. I thought it would take months but I gave it a try. Sure enough, within a few weeks the cushions were 'broken in' and were so comfortable. CarolinaChair checked back with me to see if the cushions did get softer and if I was satisfied. Was I ever! My husband and I have said repeatedly that we couldn't be more satisfied.
I give CarolinaChair my highest recommendation. You get exactly what is promised on their website along with honest and gracious customer service.
Cathy, Thanks for everything. You have been great to work with. G. Sherrod, Georgia, 3/20/2014
Cathy, our sectional got here today and I love it. Oh, and just so you know, I have given your name to several people so hopefully some will come your way :). Everyone loved the height of the seat cushion and the firmness. Firm, but not too firm! I love the sectional!!!! M. Wiedelman, Indiana, 3/1/2014
We got it and it's beautiful! Thank you Cathy ;) R. O'Reilly, Washington, 3/1/2014
Delivery was great! Love it! Thank you!! M. Heimerl, Florida, 2/29/2014
Hi Cathy! Wanted to send you a picture of the sofa.. I think it looks awesome in it's new home.
N. Olson, Arizona, 2/28/2014
Dear Cathy,
They are in and are wonderful! Your brother does a fine job.
Thank you, J. Allen, Maine, 2/26/2014
Hi Cathy,
The sofa and love seat arrived safe and sound on Thursday. (The Home Delivery guys were very nice.) We love them! They're very comfortable and they fit perfectly in the room.
We live in a very small bungalow. In our long search for new furniture, we just couldn't find a matching sofa and love seat that we liked where both were small enough to fit in our tiny living room. We found some that were close to the right length but couldn't find anything with a small enough depth and that is why we chose your company. We loved that we were able to customize pretty much every dimension as well as the style. We are very happy with finished pieces.
Thanks so much! J. Ganzevoort, Washington DC, 2/24/2014
Cathy,
They just delivered my couch and ottoman and I am thrilled! I love it even more than I thought I would. You guys do amazing work.
Pics and more details to come, I promise. I am currently playing with room configuration -- not in any way related to the furniture. Just trying to decide if I like something different. :) Besides, the lighting in my condo is TERRIBLE this time of day.
Thank you and your whole team!
later...
Dexter, my cat, approves. His friend Lucy, my other cat, also approves -- she's just camera shy today. I approve of how easy it is to wipe cat fur off of this fabric!
K. Langone, Massachusetts, 2/19/2014
Hi Cathy, I was going to call you and let you know they came, but I’m sending this email. They are just beautiful and we are thrilled. Thank you so much for your help and the wonderful service provided by your company I wish I had a bigger house so I could order more from you. E. Shapiro, Illinois, 2/17/2014
Hi Cathy,
I just received delivery of the beautiful sectional sofa that your family created just for me. It fits perfectly in my living room, and looks just great. My family and friends will love relaxing on it, and I know from past experience that the solid construction of your chairs will hold up for years and years of use. The guys who delivered the sofa could not have been better. Very careful, friendly, and efficient. Thanks so much for your help in choosing just the right fabric and color. You guys are the best!
I will be more than happy to send along a great recommendation to you. I always tell my friends about you, and wish more people would consider buying from a small family owned and operated, USA business such as yours. Your products speak for themselves: well made, well designed, and affordable, not to mention the fabulous personal service and attention.
(note from CarolinaChair: this is one of our many repeat customers) B. Patrizzi, Pennsylvania, 2/17/2014
Cathy,
The much anticipated delivery of our sectional has exceeded our expectations! The quality is amazing and it is so comfortable. I had a hard time making my husband get off the chaise so I could snap a photo or two.
Our house is small and we did not want to settle. We were so happy that you guys were able to customize a sectional that would work for our space and give us the style and comfort we wanted. I know we will enjoy it for years to come. R. Sublett, Texas, 2/11/2014
Hello Cathy.
I received the furniture on Sunday, February 2nd. It arrived in excellent condition. After a few naps (it sleeps well) and much lounging, I have no regrets. Quality always commands premium pricing and furniture is no exception (I have learned this lesson over many years).
Upgrading the back and seat cushions and borders, as well as the ottoman storage, were definitely good decisions. The sectional/ottoman/pillows style, construction, strength, comfort and firmness meet or exceed my expectations. Considering my daily routine of turning, rotating and fluffing the pillows and cushions, I believe this investment will be paying off for many years to come.
M. Bolick, North Carolina, 2/11/2014
I spent a decent amount of time searching for the perfect sleeper sectional. Eventually, I came across Carolina Chair and realized I had a strong contender. After a few emails and phone conversations with Cathy, I knew I was right to have held out like I did. This was the most helpful, professional, and fun customer service experience I had in my search. Being the owner, she was the perfect one to deal with. She made it so easy for me to bring it all together.
My sectional arrived in the amount of time I was told, and it is absolutely beautiful!
It's comfortable, well-built, and I'm getting tons of compliments. I can't emphasize enough, the value of true professionals. So glad this is the company I chose to create a custom made centerpiece for my home! They earn their praise, and I highly recommend them! Couldn't have been a better experience. Thanks Cathy and all who are involved in your terrific company! G. Stefanelli, New Jersey, 2/10/2014
Hi Cathy,
I’m remiss in telling you that the sofa arrived last Sunday about 3 p.m., just in time so that Brant (husband) could sit on it for the Superbowl!
We love it! The color is very similar to what we had before so that is not much of a change. The firmness of the cushions and trim lines are different from our old one. It very lovely to look at. We so appreciate the fine workmanship!
I’m trying to not be too fussy over it (as in eating food on the sofa, etc.) but it’s hard as I’m very glad to have it.
Thanks so much for to you and your brother and whoever else worked on this. You have my vote as the best customer service ever!
Sincerely and I will be bragging!
P. Miller, Tennessee, 2/6/2014
I just wanted to say thank you! I received my Air Dream mattress and pump today. Thank you for your recommendation. S. Trapp, Michigan, 2/4/2014
Hi Cathy,
Finally getting around to telling your guys how happy we are with the couch and chair in our new (old) home. The whole process from the first call to you on a weekend night and you answered, well we knew this company was run by people who really cared about their business and customers.
Your couch which I'm sitting on now and do a lot of sitting on is perfect. Your recommendations to changes in sizing the seats and back worked out really well.
Thanks for such a nice experience and product. P. Mathias, South Carolina, 1/29/2014
We downsized to a townhome and needed to replace our long sofa. Shopped around for over a year and did not find anything that fitted our needs. Everything was very bulky with wide arms, two cushions, did not blend with the rest of our furniture and had limited options for seat height in the length we needed. Being somewhat tall and having had both hips replaced I wanted a firmer seat with a little higher seat height. One day while surfing the internet looking at all the different manufacturer’s sofas I accidently pulled up Carolina Chair and was intrigued by the all custom options they offered. I immediately called, got more information, and explained what I was looking for. Cathy said the options I wanted could be done and she mailed out some fabric samples. Just so happened our vacation took us past Carolina Chair so we stopped for a visit. The shop was immaculate; we saw some finished pieces and were impressed. After vacation went home and placed our order (higher seating, custom length, and three extra firm seat and back cushions). The sofa has since been delivered and has all the options we requested. We are extremely pleased. J. Zirzow, Illinois, 1/28/2014
Hello Cathy,
I just wanted to let you know my beautiful chair arrived and I love it. I don't think I want anyone to sit on it:). A. Martinez, California, 1/28/14
Cathy,
The mattress just arrived! Wow! You guys are fast! Thanks a million for your good service. The 25 year old mattress that was on the Ethan Allen Sleeper (which belonged to my mother-in-law) is on its way to the dump! Thanks again! I love doing business with you. T. Masters, Texas, 1/24/14
Very pleased to be getting another fine quality, "made in the USA" sectional sofa from the Fry family. The first one was terrific, and I'm sure this one will be as well. If not for my psycho cat, the first one would still be going strong. B. Patrizzi, Pennsylvania, 1/15/2014
Cathy,
It has been a month now since my sofas arrived.
I meant to send you a big thank you note before Christmas but got caught up in the craziness of holiday preparations. Thank you !!!
They are not only gorgeous but exactly what we aimed for! When Jet Blue suspended operations in New York, we had 5 "Jet Blue Refugees" in our home, three of which slept comfortably on the sofa!
Have a great New Year!
I have plans for more sofa pieces and will let you know as soon as I am done!
Regards, B. Jostmeier, New York, 1/13/2014
Everything looks great and I can't wait to sleep on this.
Thanks for providing great customer service! B. Bolhman, South Carolina, 1/10/2014
Hi Cathy,
I just wanted to let you know that I took delivery of my new sofa on December 30th and am totally in love with it. Fits in the space perfectly, is very comfortable and seems to be a quality piece. Thank you for all you did to make this a success. I am very pleased! Also, the delivery guys were friendly, professional and quick.
Thanks again, A. Bissette, North Carolina, 1/6/2014
Hi Cathy!
With the holidays and everything I am a little behind sending you the picture of my new furniture. The sun was out this afternoon and caught a good picture with my phone.We love the new furniture and are very pleased with the quality and the beauty of it!
Thank you for all your help!
P.S. My Mother in Law loved it!!!
D. Gilmore, Florida, 1/1/2014
Cathy, thanks for everything! The sofa and chair looks terrific and my client is happy … YAY!
Happy New Year!
J. Mang, New Jersey, 1/1/2014
Everything is beautiful! Fits perfectly in my room. My husband loves everything! Y'all did an amazing job. He especially loves the chairs. He was not sure about ordering furniture on the internet.
J. Parks, Alabama, 1/1/2014 |
