UPGRADES & OPTIONS
frequently asked questions - general questions
Who are you?
We are a third generation, brother and sister team and we are following the footsteps of our father and grandfather. They built high quality furniture under the name of Hickory-Fry Furniture Company. You can read about our rich heritage and passion in manufacturing furniture.
What are your office hours and phone number?
We are open from 8:00AM - 6:00PM (EST) Monday through Friday. Our phone number is 800-653-9757.
Where are you located?
Our manufacturing plant is in Conover, North Carolina between Hickory and Statesville and just off I-40 and near I-77. ! We are proud that all our furniture is Made in the USA right in our North Carolina manufacturing facility. Unlike many of our competitors who maintain North Carolina headquarters but actually produce their furniture in foreign countries, we build your furniture right here with North Carolina craftsmen. We have never outsourced the production of our furniture!
How long have you been in business?
We are a third generation, family-owned North Carolina furniture company. Hickory-Fry Furniture Company was founded by H.D. Fry Sr. in 1926. Ten years ago, H.D. Fry III broke new ground in the furniture industry by launching Carolina Chair, Inc. — the first furniture manufacturer to sell direct to you our customer. We have been a Better Business Bureau A+ Accredited business since 2001. We are proud members of the Catawba County North Carolina Chamber of Commerce.
Do you have a showroom or store?
We operate with a very different business model - we build to the order and bypass all retail stores. We build high quality furniture and by bypassing all retail, you get the best possible prices. This model saves you big money if you are interested in high-end furniture. Please read testimonials from our satisfied customers. They will bring you comfort when purchasing sight unseen. We do not have a showroom, only a manufacturing plant in Conover, North Carolina between Hickory and Statesville just off I-40 and near I-77. You may visit our manufacturing plant if you would like to do so. You will see what we are building at that time for customers. You'll need to make an appointment if you want to visit as we are not set up for walk-in visitors/customers.
Do you have a printed catalog?
Our entire product line is only offered for viewing online on our website.