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 We are happy to provide custom built furniture for our customers. Custom orders include:
 Creating new styles or modifying our styles and designs
Using special requests fabrics
Using microfibre fabrics, Sultry Suede fabrics and Sunbrella® brand fabrics
Participating in our C.O.M. (customers own material) program
All custom orders adhere to the following terms:
- There is a no cancellation policy once the order is confirmed by Carolina Chair, Inc.
- Custom orders are unique items to our line of furniture and the 30 day return policy is not available.
- All construction warranties apply.
- Quotes are good for 30 days
Creating new styles or modifying our styles and designs
 Because we are the manufacturer, we can easily modify and make customizations to our styles - at a low cost to you! Customization requests are handled on an individual basis. Once we understand your preferences and specifications, we'll offer you a price quote.
- You can also ask us to build something that you have seen somewhere else! Just email us with any information you have (i.e. a link to the furniture style you're interested in, dimensions of the style you like, or a digital photo) and then give us a call to discuss the specifics and we'll offer you a price quote.
Using special request fabrics
 Our partnership program with Barrow Industries, a fabric distributor, offers our customers over 7500 fabrics from which to choose. Barrow Industries is a leading fabric supplier to many high-end design centers around the United States.We are constantly looking for ways to improve your furniture buying experience and we believe that this program complements our current line of regular fabrics and offers you the opportunity to find a fabric that is exactly what you want!
You may search Barrow's fabric website by color, pattern, and product line.
- Once you find the fabrics you like, write them down and fill out the Special Request Fabric Quote Form. If you would like to order swatches, mark the Order Swatch box on the form. You may also order Special Request fabric swatches by calling our toll-free number (800-653-9757). Special Request Fabric swatches are $3.00 each. When you order furniture using a Special Request Fabric, we will reimburse you up to $30.00 or 10 swatches.
- If you would like a price quote for specific furniture pieces, please let us know what furniture pieces you want by selecting them in the drop down menu on the quote form.
 A bit of information for when you're browsing the Special Request Fabric selection: don't let the "retail price" on the fabrics scare you! We do not pay the retail price for the fabric, and therefore, you won't either! Give us a try and you'll be pleasantly surprised with our price quote! Our furniture prices using Special Request Fabric are usually less than 10% higher than our regular fabrics!
When you decide to order furniture using a special request fabric, we'll take care of everything - from deciding how much yardage is needed, to ordering and inspecting the fabric! It's just like you are buying from a fabric store or design center - except we take care of everything!
If you're interested in ordering fabric only, you can purchase it from us at incredible savings! Call us at 800-653-9757 and we'll give you the price!
Using microfibre fabrics, Sultry Suede fabrics and Sunbrella® brand fabrics
 Microfibre is a very popular fabric and many customers choose it as their fabric covering! We offer a
wide selection of Microfibres and all are heavy duty (commercial grade) - yet very soft to the touch and very easy to clean! Microfibre are not an in-house fabric and furniture orders using Microfibre are considered custom.
Sultry Suede is also a very popular fabric for upholstery. We offer a wide selection of Sultry Suedes and all are heavy duty (commercial grade) - yet very soft to the touch and very easy to clean! Sultry Suedes are not in-house fabrics and furniture orders using Sultry Suedes are considered custom.
Sunbrella is a trusted name in dependable, functional, and colorfast fabrics. We offer a variety of Sunbrella fabrics and all offer the benefits of feeling soft and comfortable, easy to clean and being fade proof! Sunbrella fabrics are not in-house fabrics and furniture orders using Sunbrella are considered custom.
Note: we can purchase most Sunbrella fabrics, however, we cannot provide swatches of Sunbrella fabric not on our website. If you find a Sunbrella fabric that you like, let us know the name and/or number and we check on availability of that fabric and will offer you a quote for your furniture in that particular Sunbrella fabric (if available).
Participating in our C.O.M. (Customer's Own Material) program
 Our C.O.M. program is very popular and this option has worked well for our customers! Here's how it works: The customer finds their perfect fabric at a local fabric store (or online), buys it, and ships it to us to use in the manufacturing process. We subtract out our embedded cost for fabric and give you a quote for manufacturing your furniture in your fabric! We'll also tell you how many yards of fabric to buy for the furniture pieces you want. If you're considering using our C.O.M. program, please call us (800-653-9757) for details such as fabric yardage and information that needs to be included with your fabric shipment. Our C.O.M. program has some additional terms to consider:
- Carolina Chair, Inc. does not assume responsibility for lost fabric and does not offer any warranty explicit or implied for Customer's Own Material (there is no fabric warranty with C.O.M. orders).
- C.O.M. orders may not be cancelled once the fabric has been cut.
Sunbrella® is a registered trademark of Glen Raven, Inc.
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